Availity incident

HCSC - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 11, 2026 affecting BCBSMT and BCBSIL and 1 more component, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 04:24 AM UTC
Resolved
Jun 11, 2026, 06:41 AM UTC
Duration
2h 16m
Detected by Pingoru
Jun 11, 2026, 04:24 AM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

  1. identified Jun 11, 2026, 04:24 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E2:0 errors. Customers are receiving AAA*42/E2:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 11, 2026, 06:41 AM UTC

    This incident has been resolved.