Availity incident

ATRIO HEALTH PLANS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 14, 2026 affecting ATRIO HEALTH PLANS, lasting 4d 18h. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2026, 03:43 AM UTC
Resolved
Jun 18, 2026, 10:19 PM UTC
Duration
4d 18h
Detected by Pingoru
Jun 14, 2026, 03:43 AM UTC

Affected components

ATRIO HEALTH PLANS

Update timeline

  1. identified Jun 14, 2026, 03:43 AM UTC

    We are seeing 270 and 276 transactions failing with timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Jun 14, 2026, 03:45 AM UTC

    We are seeing 270 and 276 transactions failing with timeout errors. Customers are receiving VT05_035 and AV01 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved Jun 18, 2026, 10:19 PM UTC

    This incident has been resolved.