Availity incident
CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Thursday, June 11th from 5:00:00 PM EDT through 8:00:00 PM EDT Thursday, June 11th.
Availity is currently experiencing a notice incident affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more component, which began 2h ago. The vendor's full update timeline is below.
Affected components
HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA
Update timeline
- scheduled Jun 11, 2026, 05:23 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.