Availity incident

Multiple Payers - HUMANA, HUMANA, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID, CompBenefits, HUMANA LONG TERM CARE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 11, 2026 affecting HUMANA and Humana Dental Non Claims and 1 more component, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 01:31 AM UTC
Resolved
Jun 11, 2026, 03:49 AM UTC
Duration
2h 17m
Detected by Pingoru
Jun 11, 2026, 01:31 AM UTC

Affected components

HUMANAHumana Dental Non ClaimsHUMANA HEALTHY HORIZON OH MEDICAIDCompBenefitsHUMANA LONG TERM CARE

Update timeline

  1. identified Jun 11, 2026, 01:31 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 11, 2026, 03:49 AM UTC

    This incident has been resolved.