Availity incident
BANKERS LIFE AND CASUALTY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Availity experienced a notice incident on June 13, 2026 affecting BANKERS LIFE AND CASUALTY, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
BANKERS LIFE AND CASUALTY
Update timeline
- identified Jun 13, 2026, 08:31 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jun 13, 2026, 09:18 AM UTC
This incident has been resolved.