Availity incident
Multiple Payers - BEACON HEALTH OPTIONS, MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP, MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Availity experienced a notice incident on June 13, 2026 affecting BEACON HEALTH OPTIONS, lasting 6d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 13, 2026, 05:10 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 13, 2026, 07:09 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 15, 2026, 11:32 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 20, 2026, 12:16 AM UTC
This incident has been resolved.