Availity incident

Multiple Payers - JOHNSHOPKINS, PRIORITY PARTNERS, JOHNS HOPKINS ADVANTAGE MD - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 11, 2026 affecting JOHNS HOPKINS ADVANTAGE MD and JOHNSHOPKINS and 1 more component, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 10:06 AM UTC
Resolved
Jun 11, 2026, 12:11 PM UTC
Duration
2h 4m
Detected by Pingoru
Jun 11, 2026, 10:06 AM UTC

Affected components

JOHNS HOPKINS ADVANTAGE MDJOHNSHOPKINSPRIORITY PARTNERS

Update timeline

  1. identified Jun 11, 2026, 10:06 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response/SOAP Fault errors. Customers are receiving AV07/VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 11, 2026, 12:11 PM UTC

    This incident has been resolved.