Availity Outage History
Availity major outage · 46 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,932 incidents for Availity: 1,899 in the last 12 months and 850 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 288 | 599 of 599 (100%) |
Incidents, newest first
Notice June 10, 2026 IL621 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 18h 38m IL621
Started Jun 10, 2026, 01:26 AM UTC· resolved Jun 10, 2026, 08:05 PM UTC
- identified Jun 10, 2026, 01:26 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 10, 2026, 08:05 PM UTC
This incident has been resolved.
Notice June 9, 2026 CARESOURCE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally. – HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA and 1 more
Started Jun 09, 2026, 10:08 PM UTC· resolved Jun 09, 2026, 10:08 PM UTC
- resolved Jun 09, 2026, 10:08 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 9, 2026 Multiple Payers - MVP HEALTH CARE, MVP - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally. – MVP HEALTH CARE, MVP
Started Jun 09, 2026, 09:51 PM UTC· resolved Jun 09, 2026, 09:51 PM UTC
- resolved Jun 09, 2026, 09:51 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 6/9/2026, 2:10:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 9, 2026 Multiple Payers - MVP HEALTH CARE, MVP - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 4h 16m MVP HEALTH CARE, MVP
Started Jun 09, 2026, 05:38 PM UTC· resolved Jun 09, 2026, 09:55 PM UTC
- identified Jun 09, 2026, 05:38 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 09, 2026, 09:55 PM UTC
This incident has been resolved.
Notice June 9, 2026 Multiple Payers - AmeriBen, AMERIBEN SOLUTIONS - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 2h 8m AmeriBen, AMERIBEN SOLUTIONS
Started Jun 09, 2026, 01:33 PM UTC· resolved Jun 09, 2026, 03:42 PM UTC
- identified Jun 09, 2026, 01:33 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035/VT02_030 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 09, 2026, 03:42 PM UTC
This incident has been resolved.
Notice June 9, 2026 Multiple Payers - JOHNSHOPKINS, PRIORITY PARTNERS, JOHNS HOPKINS ADVANTAGE MD, PRIORITY PARTNERS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 47m JOHNS HOPKINS ADVANTAGE MD, JOHNSHOPKINS, PRIORITY PARTNERS
Started Jun 09, 2026, 11:18 AM UTC· resolved Jun 09, 2026, 12:06 PM UTC
- identified Jun 09, 2026, 11:18 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response/No Response Received errors. Customers are receiving AV07/VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 09, 2026, 12:06 PM UTC
This incident has been resolved.
Notice June 9, 2026 TRIPLE S - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 3d 4h TRIPLE S
Started Jun 09, 2026, 03:11 AM UTC· resolved Jun 12, 2026, 07:26 AM UTC
- identified Jun 09, 2026, 03:11 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 12, 2026, 07:26 AM UTC
This incident has been resolved.
Notice June 8, 2026 FLORIDA BLUE - Multiple Transactions - Eligibility and Benefits Inquiry, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions are currently unavailable. – FLORIDA BLUE
Started Jun 08, 2026, 05:32 AM UTC· resolved Jun 08, 2026, 05:32 AM UTC
- resolved Jun 08, 2026, 05:32 AM UTC
We are seeing Eligibility and Benefits Inquiry, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 6/8/2026, 1:15:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 8, 2026 BCBS of Kansas - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – BCBS of Kansas
Started Jun 08, 2026, 05:30 AM UTC· resolved Jun 08, 2026, 05:30 AM UTC
- resolved Jun 08, 2026, 05:30 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: As of 6/8/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice June 7, 2026 Multiple Payers - BEACON HEALTH OPTIONS, MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 3h BEACON HEALTH OPTIONS
Started Jun 07, 2026, 03:18 AM UTC· resolved Jun 08, 2026, 07:16 AM UTC
- identified Jun 07, 2026, 03:18 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 07, 2026, 04:02 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 08, 2026, 07:16 AM UTC
This incident has been resolved.
Notice June 6, 2026 PARKLAND COMMUNITY HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 1d 8h PARKLAND COMMUNITY HEALTH PLAN
Started Jun 06, 2026, 11:12 PM UTC· resolved Jun 08, 2026, 07:29 AM UTC
- identified Jun 06, 2026, 11:12 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Jun 08, 2026, 07:29 AM UTC
This incident has been resolved.
Notice June 6, 2026 GOLDEN RULE - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 1d 9h GOLDEN RULE
Started Jun 06, 2026, 11:08 PM UTC· resolved Jun 08, 2026, 08:31 AM UTC
- identified Jun 06, 2026, 11:08 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 08, 2026, 08:31 AM UTC
This incident has been resolved.
Notice June 6, 2026 HEALTHCHOICEARIZONA-62179 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 1d 23h HEALTHCHOICEARIZONA-62179
Started Jun 06, 2026, 07:59 AM UTC· resolved Jun 08, 2026, 07:40 AM UTC
- identified Jun 06, 2026, 07:59 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 08, 2026, 07:40 AM UTC
This incident has been resolved.
Notice June 5, 2026 PRUITT HEALTH PREMIER - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1h 18m PRUITT HEALTH PREMIER
Started Jun 05, 2026, 10:57 PM UTC· resolved Jun 06, 2026, 12:16 AM UTC
- identified Jun 05, 2026, 10:57 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 06, 2026, 12:16 AM UTC
This incident has been resolved.
Notice June 5, 2026 Multiple Payers - 22326, HORIZONNJHEALTH_WEB, BRAVEN HEALTH - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 13h 32m 22326, HORIZONNJHEALTH_WEB, BRAVEN HEALTH
Started Jun 05, 2026, 09:00 AM UTC· resolved Jun 05, 2026, 10:33 PM UTC
- identified Jun 05, 2026, 09:00 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 05, 2026, 10:33 PM UTC
This incident has been resolved.
Notice June 5, 2026 KEY BENEFIT ADMINISTRATORS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 3d KEY BENEFIT ADMINISTRATORS
Started Jun 05, 2026, 08:25 AM UTC· resolved Jun 08, 2026, 08:55 AM UTC
- identified Jun 05, 2026, 08:25 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Jun 08, 2026, 08:55 AM UTC
This incident has been resolved.
Notice June 5, 2026 HUMANA - Multiple Transactions - HCSR Inpatient Auth, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions are currently unavailable. 2h 13m HUMANA
Started Jun 05, 2026, 05:51 AM UTC· resolved Jun 05, 2026, 08:05 AM UTC
- identified Jun 05, 2026, 05:51 AM UTC
We are seeing HCSR Inpatient Auth, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 05, 2026, 08:05 AM UTC
This incident has been resolved.
Notice June 5, 2026 Multiple Payers - UNITED HEALTHCARE, UMR (FKA UMR WAUSAU), 36273, UMR (UMR WAUSAU), SCOTT AND WHITE HEALTH CARE PLAN, CAPITAL DISTRICT PHYSICIANS HEALTH PLAN (CDPHP) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2... 1h 3m UNITED HEALTHCARE, UMR (FKA UMR WAUSAU), 36273, UMR (UMR WAUSAU) and 2 more
Started Jun 05, 2026, 03:53 AM UTC· resolved Jun 05, 2026, 04:57 AM UTC
- identified Jun 05, 2026, 03:53 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 05, 2026, 04:57 AM UTC
This incident has been resolved.
Notice June 5, 2026 NM - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 7h 51m NM
Started Jun 05, 2026, 12:42 AM UTC· resolved Jun 05, 2026, 08:34 AM UTC
- identified Jun 05, 2026, 12:42 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/AAA*42 errors. Customers are receiving timeout/AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jun 05, 2026, 08:34 AM UTC
This incident has been resolved.
Notice June 4, 2026 HEALTH PLANS INCORPORATED - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 9h 32m HEALTH PLANS INCORPORATED
Started Jun 04, 2026, 11:18 PM UTC· resolved Jun 05, 2026, 08:50 AM UTC
- identified Jun 04, 2026, 11:18 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jun 05, 2026, 08:50 AM UTC
This incident has been resolved.
Notice June 4, 2026 VNSNY - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 3d 10h VNSNY
Started Jun 04, 2026, 10:50 PM UTC· resolved Jun 08, 2026, 08:58 AM UTC
- identified Jun 04, 2026, 10:50 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 08, 2026, 08:58 AM UTC
This incident has been resolved.
Notice June 4, 2026 WELLCARE BY ALLWELL - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are currently unavailable. 78d 5h WELLCARE BY ALLWELL
Started Jun 04, 2026, 04:48 PM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jun 04, 2026, 04:48 PM UTC
We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 4, 2026 AVMED - 278 - 99215 is a default code included on Avmed Referrals for internal processing purposes only. The inclusion of this code does not impact processing of the referral. Claims will still process accordingly. Please ignore the 99215 code present ... 78d 6h AVMED
Started Jun 04, 2026, 04:15 PM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jun 04, 2026, 04:15 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jun 04, 2026, 09:45 PM UTC
We are seeing Referral Submission and Auth Submission transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jun 04, 2026, 09:46 PM UTC
We are seeing Referral Submission, Auth Submission and Authorization Submission - Payer transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jun 04, 2026, 09:47 PM UTC
We are seeing Referral Submission, Auth Submission and Authorization Submission - Payer transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jun 04, 2026, 09:49 PM UTC
We are seeing Referral Submission, Auth Submission, Authorization Submission - Payer and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jun 04, 2026, 09:50 PM UTC
We are seeing HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jun 04, 2026, 09:52 PM UTC
We are seeing HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jun 04, 2026, 09:53 PM UTC
We are seeing HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 4, 2026 AMBETTER HEALTH - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are experiencing intermittent failures. 78d 7h AMBETTER HEALTH
Started Jun 04, 2026, 03:16 PM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jun 04, 2026, 03:16 PM UTC
We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 3, 2026 Multiple Payers - COCHA, ANTHEM BC CALIFORNIA, MANAGED CARE SERVICES MCS - CA, ANTHEM - NV, ANTHEM CT, ANTHEM - ME, ANTHEMMAINEHEALTH, ANTHEM - NH, BCBS WESTERN NEWYORK, EMPIRE BC - NY, EMPIRE BCBS - NY, ANTHEM - IN, ANTHEM - KY, ANTHEM - OH, ANTHEM - ... 50d 23h ANTHEM - MO, ANTHEM - WI, BLUECROSS BLUESHIELD OF GEORGIA, ANTHEM - NV and 24 more
Started Jun 03, 2026, 07:05 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 03, 2026, 07:05 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.