Availity incident

HUMANA - Multiple Transactions - Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions are currently unavailable.

Availity experienced a notice incident on June 15, 2026 affecting HUMANA, lasting —. The incident has been resolved; the full update timeline is below.

Started: Jun 15, 2026, 12:45 PM UTC
Resolved: Jun 15, 2026, 12:45 PM UTC
Duration: —
Detected by Pingoru: Jun 15, 2026, 12:45 PM UTC

Affected components

HUMANA

Update timeline

resolved Jun 15, 2026, 12:45 PM UTC

We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 6/15/2026, 8:24:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.