Availity incident

Multiple Payers - BCBSTENNESSEE, BCBS TENNESSEE, SB890 - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 15, 2026 affecting BCBS TENNESSEE and BCBSTENNESSEE and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 05:23 PM UTC
Resolved
Jun 15, 2026, 05:23 PM UTC
Duration
—
Detected by Pingoru
Jun 15, 2026, 05:23 PM UTC

Affected components

BCBS TENNESSEEBCBSTENNESSEESB890

Update timeline

  1. resolved Jun 15, 2026, 05:23 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeouts. Next Steps and ETA for resolution: As of 6/15/2026, 12:52:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.