Availity incident

CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, June 16th from 5:00:00 PM EDT through 8:00:00 PM EDT Tuesday, June 16th.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 16, 2026 affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more component, lasting 38d. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 06:58 PM UTC
Resolved
Jul 24, 2026, 07:00 PM UTC
Duration
38d
Detected by Pingoru
Jun 16, 2026, 06:58 PM UTC

Affected components

HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA

Update timeline

  1. scheduled Jun 16, 2026, 06:58 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.