Availity incident

Multiple Payers - HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, HUMANA - Multiple Transactions - Claims, Claim Status, Prior Auth and Auth/Referral transactions will be unavailable Wed, 6/17/2026, from 9:00 PM ET to Thu, 6/18/202...

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting HUMANA and HUMANA HMO and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 16, 2026, 06:35 PM UTC
Resolved
Ongoing
Duration
● 1h 25m
Detected by Pingoru
Jun 16, 2026, 06:35 PM UTC

Affected components

HUMANAHUMANA HMOHUMANA BEHAVIORAL HEALTHHUMANA LONG TERM CARE

Update timeline

  1. scheduled Jun 16, 2026, 06:35 PM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.