Availity incident

Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 02:03 PM UTC
Resolved
Jun 16, 2026, 02:03 PM UTC
Duration
—
Detected by Pingoru
Jun 16, 2026, 02:03 PM UTC

Update timeline

  1. resolved Jun 16, 2026, 02:03 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: As of 6/16/2026, 9:08:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.