Availity incident

VNSNY - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 18, 2026 affecting VNSNY, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 10:19 PM UTC
Resolved
Jun 20, 2026, 02:27 AM UTC
Duration
1d 4h
Detected by Pingoru
Jun 18, 2026, 10:19 PM UTC

Affected components

VNSNY

Update timeline

  1. identified Jun 18, 2026, 10:19 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 20, 2026, 02:27 AM UTC

    This incident has been resolved.