Availity incident

BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 18, 2026 affecting BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 10:09 PM UTC
Resolved
Jun 18, 2026, 10:09 PM UTC
Duration
—
Detected by Pingoru
Jun 18, 2026, 10:09 PM UTC

Affected components

BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS

Update timeline

  1. resolved Jun 18, 2026, 10:09 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.