Availity incident

SUNSHINE HEALTH - 270/278 - Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions are now processing normally.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 18, 2026 affecting SUNSHINE HEALTH, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 10:14 PM UTC
Resolved
Jun 18, 2026, 10:14 PM UTC
Duration
—
Detected by Pingoru
Jun 18, 2026, 10:14 PM UTC

Affected components

SUNSHINE HEALTH

Update timeline

  1. resolved Jun 18, 2026, 10:14 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.