Availity incident

13285 - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 17, 2026 affecting 13285, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 08:40 AM UTC
Resolved
Jun 17, 2026, 08:40 AM UTC
Duration
Detected by Pingoru
Jun 17, 2026, 08:40 AM UTC

Affected components

13285

Update timeline

  1. resolved Jun 17, 2026, 08:40 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 6/17/2026, 2:50:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.