Availity incident
13285 - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.
Availity experienced a notice incident on June 17, 2026 affecting 13285, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
13285
Update timeline
- resolved Jun 17, 2026, 08:40 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 6/17/2026, 2:50:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.