Availity incident

HCSC - Multiple Transactions - Blue Cross and Blue Shield of IL, MT, NM, OK and TX will be performing maintenance on 06/21 from 08:00 PM CT until 11:59 PM CT. Please refrain from sending Eligibility & Benefits (HIPAA 270/271) and Claim Status (HIPAA 2...

Notice Resolved View vendor source →

Availity experienced a notice incident on June 16, 2026 affecting BCBSMT and BCBSIL and 1 more component, lasting 37d 20h. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 10:01 PM UTC
Resolved
Jul 24, 2026, 07:00 PM UTC
Duration
37d 20h
Detected by Pingoru
Jun 16, 2026, 10:01 PM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

  1. scheduled Jun 16, 2026, 10:01 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.