Availity incident
TRICARE WEST - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Saturday, June 20th from 8:00:00 AM EDT through 11:00:00 PM EDT Saturday, June 20th.
Availity experienced a notice incident on June 18, 2026 affecting TRICARE WEST, lasting 35d 22h. The incident has been resolved; the full update timeline is below.
Affected components
TRICARE WEST
Update timeline
- scheduled Jun 18, 2026, 08:25 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.