Availity incident

Multiple Payers - DEAN HEALTH PLANS, MEDICA GOVERNMENT PROGRAMS, MEDICA IFB - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 25, 2026 affecting MEDICA GOVERNMENT PROGRAMS and DEAN HEALTH PLANS and 1 more component, lasting 15d 8h. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2026, 11:57 PM UTC
Resolved
Aug 10, 2026, 08:46 AM UTC
Duration
15d 8h
Detected by Pingoru
Jul 25, 2026, 11:57 PM UTC

Affected components

MEDICA GOVERNMENT PROGRAMSDEAN HEALTH PLANSMEDICA IFB

Update timeline

  1. identified Jul 25, 2026, 11:57 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Aug 10, 2026, 08:46 AM UTC

    This incident has been resolved.