Availity incident

Multiple Payers - 36273, AARP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 25, 2026 affecting 36273, lasting 36d 19h. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2026, 04:03 AM UTC
Resolved
Aug 30, 2026, 11:50 PM UTC
Duration
36d 19h
Detected by Pingoru
Jul 25, 2026, 04:03 AM UTC

Affected components

36273

Update timeline

  1. identified Jul 25, 2026, 04:03 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Jul 25, 2026, 05:52 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved Aug 30, 2026, 11:50 PM UTC

    This incident has been resolved.