Availity incident

JOHNS HOPKINS US FAMILY HEALTH PLAN (USFHP) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on July 25, 2026 affecting JOHNS HOPKINS US FAMILY HEALTH PLAN (USFHP), lasting 41d. The incident has been resolved; the full update timeline is below.

Started: Jul 25, 2026, 07:50 AM UTC
Resolved: Sep 04, 2026, 08:35 AM UTC
Duration: 41d
Detected by Pingoru: Jul 25, 2026, 07:50 AM UTC

Affected components

JOHNS HOPKINS US FAMILY HEALTH PLAN (USFHP)

Update timeline

identified Jul 25, 2026, 07:50 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Sep 04, 2026, 08:35 AM UTC

This incident has been resolved.