Availity incident

HNNC - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 25, 2026 affecting HNNC, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2026, 11:04 PM UTC
Resolved
Jul 25, 2026, 11:04 PM UTC
Duration
—
Detected by Pingoru
Jul 25, 2026, 11:04 PM UTC

Affected components

HNNC

Update timeline

  1. resolved Jul 25, 2026, 11:04 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/25/2026, 5:20:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.