Availity incident
Multiple Payers - TRIWEST HEALTHCARE ALLIANCE, TRIWEST-VA CCN - ALL - Due to scheduled maintenance all transactions will be unavailable Saturday, July 25th from 7:00:00 AM EDT through 10:00:00 PM EDT Saturday, July 25th.
Availity experienced a notice incident on July 24, 2026 affecting TRICARE WEST and BCBS SOUTH CAROLINA and 1 more component, lasting 21d 19h. The incident has been resolved; the full update timeline is below.
Affected components
TRICARE WESTBCBS SOUTH CAROLINABCBS South CarolinaTRICARE WEST REGIONPGBABCBS SOUTH CAROLINA BLUECHOICE HEALTH PLANTRIWEST HEALTHCARE ALLIANCETRIWEST-VA CCN
Update timeline
- scheduled Jul 24, 2026, 04:04 AM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled Jul 24, 2026, 04:33 AM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled Jul 24, 2026, 04:59 AM UTC
We are seeing all transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.