Availity incident

Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, RIVERSIDE HEALTH MARYLAND, BCDCC - 270 - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and Benefits Inquiry transactions. The...

Availity experienced a notice incident on July 27, 2026 affecting CAREFIRST BLUECROSS BLUESHIELD and RIVERSIDE HEALTH MARYLAND and 1 more component, lasting 12d 22h. The incident has been resolved; the full update timeline is below.

Started: Jul 27, 2026, 02:04 AM UTC
Resolved: Aug 09, 2026, 12:34 AM UTC
Duration: 12d 22h
Detected by Pingoru: Jul 27, 2026, 02:04 AM UTC

Affected components

CAREFIRST BLUECROSS BLUESHIELDRIVERSIDE HEALTH MARYLANDBCDCC

Update timeline

identified Jul 27, 2026, 02:04 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
resolved Aug 09, 2026, 12:34 AM UTC

This incident has been resolved.