Availity incident

Multiple Payers - AMERIHEALTH CARITAS NEW HAMPSHIRE, AMERIHEALTH CARITAS LOUISIANA (LACARE), AMERIHEALTH DISTRICT OF COLUMBIA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on July 25, 2026 affecting AMERIHEALTH CARITAS NEW HAMPSHIRE and AMERIHEALTH CARITAS LOUISIANA (LACARE) and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started: Jul 25, 2026, 03:25 AM UTC
Resolved: Jul 25, 2026, 03:37 AM UTC
Duration: 12m
Detected by Pingoru: Jul 25, 2026, 03:25 AM UTC

Affected components

AMERIHEALTH CARITAS NEW HAMPSHIREAMERIHEALTH CARITAS LOUISIANA (LACARE)AMERIHEALTH DISTRICT OF COLUMBIA

Update timeline

identified Jul 25, 2026, 03:25 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jul 25, 2026, 03:37 AM UTC

This incident has been resolved.