Availity incident

CAPITALBLUECROSS - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 27, 2026 affecting CAPITALBLUECROSS, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 05:29 AM UTC
Resolved
Jul 27, 2026, 05:29 AM UTC
Duration
—
Detected by Pingoru
Jul 27, 2026, 05:29 AM UTC

Affected components

CAPITALBLUECROSS

Update timeline

  1. resolved Jul 27, 2026, 05:29 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 7/27/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.