Availity incident

ATRIO HEALTH PLANS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 24, 2026 affecting ATRIO HEALTH PLANS, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 12:47 AM UTC
Resolved
Jul 25, 2026, 05:59 AM UTC
Duration
1d 5h
Detected by Pingoru
Jul 24, 2026, 12:47 AM UTC

Affected components

ATRIO HEALTH PLANS

Update timeline

  1. identified Jul 24, 2026, 12:47 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 25, 2026, 05:59 AM UTC

    This incident has been resolved.