Availity Outage History

Availity major outage · 66 active incidents View live status →

Availity had 471 outages in the last 2 years totaling 31397h 57m of downtime — averaging 19 incidents per month.

There were 471 Availity outages since August 20, 2025 totaling 31397h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://payernetworkstatus.availity.com/status

Notice April 16, 2026

Multiple Payers - HUMANA, HUMANA, HUMANA HMO, HUMANA LONG TERM CARE - Multiple Transactions - Claims transactions will be unavailable from Fri, 4/17/2026, at 11:00pm ET to Sat, 4/18/2026, at 1:00am ET. Claims submitted during this time will be routed f...

Detected by Pingoru: Apr 16, 2026, 08:02 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 45d 19h

Affected: HUMANA LONG TERM CAREHUMANAHUMANA HMO

Timeline · 1 update

scheduled Apr 16, 2026, 08:02 PM UTC

We are seeing Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 16, 2026

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, April 19th from 3:...

Detected by Pingoru: Apr 16, 2026, 04:21 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 45d 22h

Affected: BCBS SOUTH CAROLINABCBS South Carolina

Timeline · 1 update

scheduled Apr 16, 2026, 04:21 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 14, 2026

HCSC - Multiple Transactions - Blue Cross and Blue Shield of IL, MT, NM, OK and TX will be performing maintenance on 04/19 from 08:00 PM until 11:59 PM. Please refrain from sending Eligibility & Benefits (HIPAA 270/271) and Claim Status (HIPAA 276/277)...

Detected by Pingoru: Apr 14, 2026, 09:55 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 47d 17h

Affected: BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTXBCBS MONTANAOTHER BLUE PLANS-BCBSMT

Timeline · 1 update

scheduled Apr 14, 2026, 09:55 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 14, 2026

Multiple Payers - HUMANA, HUMANA, HUMANA HMO, HUMANA LONG TERM CARE - Multiple Transactions - Claims transactions will be unavailable from Weds, 4/15/2026, at 9:00pm ET to Thurs, 4/16/2026, at 1:00am ET. Claims submitted during this time will be routed...

Detected by Pingoru: Apr 14, 2026, 09:52 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 47d 17h

Affected: HUMANA LONG TERM CAREHUMANAHUMANA HMO

Timeline · 1 update

scheduled Apr 14, 2026, 09:52 PM UTC

We are seeing Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 14, 2026

Multiple Payers - BCBSAZ, BLUE CROSS BLUE SHIELD OF ARIZONA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Friday, April 17th from 8:00:00 PM EDT through...

Detected by Pingoru: Apr 14, 2026, 09:42 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 47d 17h

Affected: BCBSAZBLUE CROSS BLUE SHIELD OF ARIZONA

Timeline · 1 update

scheduled Apr 14, 2026, 09:42 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 10, 2026

HUMANA - ALL - Due to scheduled maintenance all transactions will be unavailable Sunday, April 12th from 6:00:00 AM EDT through 4:00:00 PM EDT Sunday, April 12th.

Detected by Pingoru: Apr 10, 2026, 11:40 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 51d 15h

Affected: HUMANA

Timeline · 1 update

scheduled Apr 10, 2026, 11:40 PM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 10, 2026

HCSC - ALL - Due to scheduled maintenance transactions will be unavailable Saturday, April 11th from 6:00:00 PM EDT through 6:00:00 AM EDT Sunday, April 12th.

Detected by Pingoru: Apr 10, 2026, 11:36 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 51d 15h

Affected: BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTXBCBS MONTANAOTHER BLUE PLANS-BCBSMT

Timeline · 1 update

scheduled Apr 10, 2026, 11:36 PM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 10, 2026

HCSC - ALL - Due to scheduled maintenance all transactions will be unavailable Friday, April 10th from 5:00:00 PM EDT through 10:00:00 PM EDT Thursday, April 9th.

Detected by Pingoru: Apr 10, 2026, 11:29 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 51d 15h

Affected: BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTXBCBS MONTANAOTHER BLUE PLANS-BCBSMT

Timeline · 1 update

scheduled Apr 10, 2026, 11:29 PM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 10, 2026

HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, August 23rd from 8:00:00 PM EDT through 11:00:00 PM EDT Saturday, August 23rd.

Detected by Pingoru: Apr 10, 2026, 11:12 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 51d 15h

Affected: BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTXBCBS MONTANAOTHER BLUE PLANS-BCBSMT

Timeline · 1 update

scheduled Apr 10, 2026, 11:12 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 10, 2026

HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, April 19th from 8:00:00 AM EDT through 11:00:00 AM EDT Sunday, April 19th.

Detected by Pingoru: Apr 10, 2026, 11:09 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 51d 16h

Affected: BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTXBCBS MONTANAOTHER BLUE PLANS-BCBSMT

Timeline · 1 update

scheduled Apr 10, 2026, 11:09 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 10, 2026

Multiple Payers - TRULI HEALTH, FLORIDA BLUE, FLORIDA BLUE MEDICARE - ALL - All Florida Blue, Florida Blue Medicare, and Truli for Health transactions will be unavailable April 17, 2026 from 7PM until April 20, 2026; 6AM due to a scheduled outage. We a...

Detected by Pingoru: Apr 10, 2026, 04:37 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 51d 22h

Affected: FLORIDA BLUETRULI HEALTHFLORIDA BLUE MEDICARE

Timeline · 3 updates

scheduled Apr 10, 2026, 04:37 PM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
scheduled Apr 10, 2026, 04:38 PM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
scheduled Apr 10, 2026, 04:40 PM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 10, 2026

Multiple Payers - JOHNSHOPKINS, PRIORITY PARTNERS, PRIORITY PARTNERS - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Friday, April 10th from 9:00:00 PM ED...

Detected by Pingoru: Apr 10, 2026, 05:59 AM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 52d 9h

Affected: JOHNSHOPKINSPRIORITY PARTNERS

Timeline · 1 update

scheduled Apr 10, 2026, 05:59 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 9, 2026

Wellcare - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are experiencing intermittent failures.

Detected by Pingoru: Apr 09, 2026, 08:46 PM UTC
Resolved: May 04, 2026, 12:48 AM UTC
Duration: 24d 4h

Affected: Wellcare

Timeline · 2 updates

identified Apr 09, 2026, 08:46 PM UTC

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 04, 2026, 12:48 AM UTC

This incident has been resolved.

Read the full incident report →

Notice April 8, 2026

CENTENE - ALL - Due to scheduled maintenance all transactions will be unavailable Sunday, April 12th from 9:00:00 AM EDT through 1:00:00 PM EDT Sunday, April 12th.

Detected by Pingoru: Apr 08, 2026, 10:06 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 53d 16h

Affected: SUPERIOR HEALTHPLANMANAGED HEALTH SERVICES - WIPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANALLWELLCENTENEBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENPATICO BEHAVIORAL HEALTHILLINICARE HEALTH PLANKENTUCKY SPIRIT HEALTH PLANSUNSHINE HEALTHSUNSHINE STATE HEALTH PLANABSOLUTE TOTAL CARECOORDINATED CAREHOME STATE HEALTH PLANLOUISIANA HEALTHCARE CONNECTIONSMAGNOLIA HEALTH PLANMANAGED HEALTH SERVICES - INAMBETTERGRANITE STATE HEALTH PLANHNNCBRIDGEWAY HEALTH SOLUTIONS

Timeline · 1 update

scheduled Apr 08, 2026, 10:06 PM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 8, 2026

PRHTH - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, April 11th from 9:00:00 AM EDT through 9:00:00 AM EDT Sunday, April 12th.

Detected by Pingoru: Apr 08, 2026, 07:03 AM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 54d 7h

Affected: PRHTH

Timeline · 1 update

scheduled Apr 08, 2026, 07:03 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 8, 2026

Multiple Payers - AETNA, 60054, BANNER HEALTH, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), BANNER HEALTH, MTAIN - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unav...

Detected by Pingoru: Apr 08, 2026, 12:18 AM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 54d 14h

Affected: AETNA60054BANNER HEALTHCORPORATE BENEFIT SERVICES OF AMERICA (CBSA)MTAIN

Timeline · 1 update

scheduled Apr 08, 2026, 12:18 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 7, 2026

Multiple Payers - 95092, CAREPLUS - Multiple Transactions - Due to scheduled maintenance Authorization and Referral transactions will be unavailable Sunday, April 12th from 6:00:00 AM EDT through 11:00:00 AM EDT Sunday, April 12th.

Detected by Pingoru: Apr 07, 2026, 02:33 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 55d

Affected: 95092CAREPLUS

Timeline · 1 update

scheduled Apr 07, 2026, 02:33 PM UTC

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 7, 2026

Multiple Payers - BCBS MICHIGAN, 00710P, BCBS MICHIGAN INSTITUTIONAL - Multiple Transactions - BCBS Michigan and BCN e-referral system will be unavailable during maintenance from 10:00 P.M. on April 18th, until 10:00 A.M. on Sunday, April 19th. We apol...

Detected by Pingoru: Apr 07, 2026, 02:00 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 55d 1h

Affected: BCBS MICHIGAN00710PBCBS MICHIGAN INSTITUTIONAL

Timeline · 1 update

scheduled Apr 07, 2026, 02:00 PM UTC

We are seeing HCSR Referral and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 3, 2026

Multiple Payers - HUMANA, HUMANA HMO, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, CompBenefits - Multiple Transactions - Eligibility & Benefit and Claim Status transactions will be unavailable from Sun, 4/5/2026, at 11:00pm ET to Mon, 4/6/...

Detected by Pingoru: Apr 03, 2026, 10:41 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 58d 16h

Affected: HUMANA LONG TERM CAREHUMANACompBenefitsHUMANA HMOHUMANA BEHAVIORAL HEALTH

Timeline · 1 update

scheduled Apr 03, 2026, 10:41 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 3, 2026

HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, April 11th from 8:00:00 PM EDT through 11:30:00 PM EDT Saturday, April 11th.

Detected by Pingoru: Apr 03, 2026, 10:29 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 58d 16h

Affected: BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTXBCBS MONTANAOTHER BLUE PLANS-BCBSMT

Timeline · 1 update

scheduled Apr 03, 2026, 10:29 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 3, 2026

Multiple Payers - HUMANA, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE - Multiple Transactions - Claims transactions will be unavailable from Fri, 4/3/2026, at 11:00pm ET to Sat, 4/4/2026, at 1:00am ET. Claims submitted during this time will...

Detected by Pingoru: Apr 03, 2026, 10:23 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 58d 16h

Affected: HUMANA LONG TERM CAREHUMANAHUMANA BEHAVIORAL HEALTH

Timeline · 1 update

scheduled Apr 03, 2026, 10:23 PM UTC

We are seeing Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 3, 2026

Multiple Payers - 60054, AETNA - ALL - Due to scheduled maintenance all transactions will be unavailable Friday, April 3rd from 11:00:00 PM EDT through 8:00:00 PM EDT Saturday, April 4th.

Detected by Pingoru: Apr 03, 2026, 10:23 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 58d 16h

Affected: AETNA60054

Timeline · 1 update

scheduled Apr 03, 2026, 10:23 PM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 3, 2026

Multiple Payers - HUMANA, HUMANA, HUMANA LONG TERM CARE - Multiple Transactions - Authorization and Referral transactions will be unavailable Sun, 4/12/2026, 6 am to 11 am ET. If you have an urgent request during this time, please call 1-800-523-0023

Detected by Pingoru: Apr 03, 2026, 09:22 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 58d 17h

Affected: HUMANA LONG TERM CAREHUMANA

Timeline · 1 update

scheduled Apr 03, 2026, 09:22 PM UTC

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 2, 2026

WELLPOINT - ALL - Due to scheduled maintenance all transactions will be unavailable Sunday, April 5th from 4:00:00 AM EDT through 8:00:00 AM EDT Sunday, April 5th.

Detected by Pingoru: Apr 02, 2026, 10:30 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 59d 16h

Affected: OTHER BLUE PLANS ANTHEM - WIANTHEM - MOANTHEM - WIOTHER BLUE PLANS EMPIRE BCBS - NYOTHER BLUE PLANS - BCBSGAOTHER BLUE PLANS ANTHEM - INOTHER BLUE PLANS ANTHEM - KYOTHER BLUE PLANS ANTHEM - MEOTHER BLUE PLANS ANTHEM - MOOTHER BLUE PLANS ANTHEM - NHOTHER BLUE PLANS ANTHEM - NVOTHER BLUE PLANS ANTHEM - OHOTHER BLUE PLANS ANTHEM - VAANTHEM - CAANTHEM - COANTHEM - CTBLUECROSS BLUESHIELD OF GEORGIAANTHEM - NVANTHEM - INANTHEM - KYANTHEM - MEANTHEM - NHEMPIRE BC - NYANTHEM - OHANTHEM - VAEMPIRE BCBS - NYAMERIGROUPDELL CHILDRENS HEALTH PLANMANAGED CARE SERVICES MCS - CAOTHER BLUE PLANS ANTHEM - CAOTHER BLUE PLANS ANTHEM - COOTHER BLUE PLANS ANTHEM - CTOTHER BLUE PLANS EMPIRE BC - NYUNICARE

Timeline · 1 update

scheduled Apr 02, 2026, 10:30 PM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 1, 2026

Multiple Payers - BCBSND, BCBSND_NEXTBLUE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, Professional Claims and Facility Claims transactions will be unavailable Saturday, April 4th from 8...

Detected by Pingoru: Apr 01, 2026, 10:09 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 60d 16h

Affected: BCBSNDBCBSND_NEXTBLUE

Timeline · 1 update

scheduled Apr 01, 2026, 10:09 PM UTC

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →