Availity incident

Multiple Payers - WebTPA, WBTPA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 26, 2026 affecting WebTPA and WBTPA, lasting 13d 22h. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2026, 03:19 AM UTC
Resolved
Aug 09, 2026, 02:11 AM UTC
Duration
13d 22h
Detected by Pingoru
Jul 26, 2026, 03:19 AM UTC

Affected components

WebTPAWBTPA

Update timeline

  1. identified Jul 26, 2026, 03:19 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response errors. Customers are receiving VT06_013 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Aug 09, 2026, 02:11 AM UTC

    This incident has been resolved.