Articulate incident
Localization: Translation Issues with Glossaries in Certain Languages
Articulate experienced a major incident on October 3, 2025 affecting Localization, lasting 2d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 03, 2025, 06:59 PM UTC
We're currently experiencing an issue where translations using a glossary are failing in certain languages. Our translation vendor has identified the problem and is actively working on a fix.
- monitoring Oct 03, 2025, 07:51 PM UTC
We've identified and resolved the translation issues affecting glossaries in certain languages. A fix has been implemented, and all translation services are now functioning as expected. We're continuing to monitor the system to ensure stability.
- monitoring Oct 03, 2025, 08:36 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 06, 2025, 03:39 PM UTC
We've monitored the fix and all services have remained stable. Localization in Articulate 360 is working as expected. Thanks for your patience while we worked to restore full functionality.