Articulate experienced a minor incident on October 8, 2026 affecting Account Management, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Account Management
Update timeline
- investigating Oct 08, 2026, 03:01 PM UTC
We’re investigating an issue affecting order processing. Our team is working to restore normal processing. We’ll provide another update within 60 minutes.
- monitoring Oct 08, 2026, 03:46 PM UTC
Order processing has returned to normal. We’re monitoring to ensure it remains stable. We’ll provide another update within 60 minutes.
- resolved Oct 08, 2026, 04:53 PM UTC
This incident has been resolved. Order processing and service activations were delayed. Normal processing has been restored and has remained stable. We apologize for any inconvenience this may have caused.