Articulate incident

Rise 360: PDF exports are delayed

Minor Resolved View vendor source →

Articulate experienced a minor incident on August 19, 2026 affecting Rise 360, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 08:10 PM UTC
Resolved
Aug 19, 2026, 09:12 PM UTC
Duration
1h 2m
Detected by Pingoru
Aug 19, 2026, 08:10 PM UTC

Affected components

Rise 360

Update timeline

  1. investigating Aug 19, 2026, 08:10 PM UTC

    PDF exports in Rise 360 are taking longer than expected to complete. We’re investigating the delays and working to restore normal processing.

  2. monitoring Aug 19, 2026, 08:46 PM UTC

    PDF exports in Rise 360 are processing normally again. We’re monitoring to confirm performance remains stable.

  3. resolved Aug 19, 2026, 09:12 PM UTC

    This incident has been resolved.