Articulate incident

Rise 360 Quick Share: Quick Share courses not loading

Major Resolved View vendor source →

Articulate experienced a major incident on July 20, 2026 affecting Rise 360, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 04:49 PM UTC
Resolved
Jul 20, 2026, 06:02 PM UTC
Duration
1h 13m
Detected by Pingoru
Jul 20, 2026, 04:49 PM UTC

Affected components

Rise 360

Update timeline

  1. investigating Jul 20, 2026, 04:49 PM UTC

    Some customers are unable to load Rise 360 Quick Share courses. We're investigating the issue and working to identify the cause. We'll share more information here as soon as it's available.

  2. resolved Jul 20, 2026, 06:02 PM UTC

    We've resolved the issue that prevented Rise 360 Quick Share courses from loading. If you're still unable to load a Quick Share course, please refresh your browser and try again. Thank you for your patience.