Is Articulate down?

Last checked 8m ago
Current status
Articulate has degraded performance

Active incident: AI Avatars: Longer videos may fail to generate

Official status page: http://www.articulatestatus.com · Polled every 5 minutes · 16 components tracked

Articulate is reporting degraded performance right now (last checked 8m ago). Services are up but slower or partially failing.

Real-time Articulate status, recent outages, and incident history — pulled directly from Articulate's official status page at http://www.articulatestatus.com every 5 minutes. Pingoru tracks 16 Articulate services and has captured 15 incidents in the last 90 days (98.54% uptime). Get email, Slack, Discord, or webhook alerts the moment Articulate reports a new incident — free for 5 monitors, no credit card.

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Articulate uptime 98.54% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 2h 32m
    Started Sep 14, 2026, 08:33 PM UTC
    AI Assistant
    Timeline · 3 updates
    • identified · Sep 14, 2026, 08:33 PM UTC

      AI Avatar videos with two or more minutes of audio are currently failing to generate. Videos longer than 90 seconds may also fail intermittently. Videos under 60 seconds are generating reliably. We’ve identified this as an issue with one of our upstream providers and are working with them to restore normal service.

    • identified · Sep 14, 2026, 09:42 PM UTC

      We’re continuing to work with our upstream provider, who is currently investigating the issue affecting AI Avatar video generation. We’ll share further updates as we learn more.

    • identified · Sep 14, 2026, 10:20 PM UTC

      We’ve confirmed that the issue is now also impacting shorter videos, which are still generating successfully but may take longer than expected to complete. Our upstream provider is investigating this, and we’re continuing to work with them to identify the cause and restore normal functionality. We’ll share further updates as we learn more.

    Latest: We’ve confirmed that the issue is now also impacting shorter videos, which are still generating successfully but may take longer than expected to complete. Our upstream provider is…

Recent outages & incidents

Past 90 days
  1. Resolved 1h 2m
    Started Aug 19, 2026, 08:10 PM UTC · Resolved Aug 19, 2026, 09:12 PM UTC
    Rise 360
    Timeline · 3 updates
    • investigating · Aug 19, 2026, 08:10 PM UTC

      PDF exports in Rise 360 are taking longer than expected to complete. We’re investigating the delays and working to restore normal processing.

    • monitoring · Aug 19, 2026, 08:46 PM UTC

      PDF exports in Rise 360 are processing normally again. We’re monitoring to confirm performance remains stable.

    • resolved · Aug 19, 2026, 09:12 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 59m
    Started Aug 13, 2026, 06:21 PM UTC · Resolved Aug 13, 2026, 08:20 PM UTC
    Rise 360
    Timeline · 3 updates
    • investigating · Aug 13, 2026, 06:21 PM UTC

      Customers are unable to export Rise 360 courses to PDF. We're investigating this issue and working to restore PDF exports.

    • monitoring · Aug 13, 2026, 06:57 PM UTC

      We've identified the issue preventing Rise 360 PDF exports from processing and deployed a fix. PDF exports are processing again, and we're continuing to monitor performance.

    • resolved · Aug 13, 2026, 08:20 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 2h 17m
    Started Aug 05, 2026, 03:50 PM UTC · Resolved Aug 05, 2026, 06:08 PM UTC
    Content Library Images 360
    Timeline · 4 updates
    • investigating · Aug 05, 2026, 03:50 PM UTC

      We're investigating an issue affecting video searches in Content Library for Storyline 360. At this time, searching for videos may fail because of an issue with our video content provider. Other Content Library assets, including images, icons, and illustrations, aren't affected. We're working with our provider to restore service as quickly as possible. We'll share another update as soon as we have more information.

    • investigating · Aug 05, 2026, 04:50 PM UTC

      We are continuing to investigate this issue.

    • monitoring · Aug 05, 2026, 05:05 PM UTC

      Video searches in Content Library for Storyline 360 are working again. Our video content provider has restored service, and we're seeing successful searches. We'll continue to monitor performance to confirm everything remains stable before resolving this incident. Thanks for your patience.

    • resolved · Aug 05, 2026, 06:08 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 4h 44m
    Started Jul 27, 2026, 02:54 PM UTC · Resolved Jul 27, 2026, 07:39 PM UTC
    Rise 360
    Timeline · 6 updates
    • investigating · Jul 27, 2026, 02:54 PM UTC

      We're investigating an issue affecting PDF exports in Rise 360. Customers may be unable to export courses as PDFs. We're actively investigating the cause and will share another update as soon as we have more information. We understand this impacts your work and appreciate your patience while we investigate.

    • investigating · Jul 27, 2026, 03:53 PM UTC

      We are continuing to investigate this issue.

    • monitoring · Jul 27, 2026, 04:52 PM UTC

      We've implemented a fix for the issue affecting PDF exports in Rise 360. Customers should now be able to export courses as PDFs again. We're continuing to monitor performance to ensure the fix is working as expected. Thank you for your patience while we worked to resolve this issue.

    • monitoring · Jul 27, 2026, 05:52 PM UTC

      We are continuing to monitor for any further issues.

    • monitoring · Jul 27, 2026, 06:48 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Jul 27, 2026, 07:39 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1h 38m
    Started Jul 21, 2026, 05:02 PM UTC · Resolved Jul 21, 2026, 06:41 PM UTC
    Rise 360
    Timeline · 4 updates
    • investigating · Jul 21, 2026, 05:02 PM UTC

      Video files aren’t appearing in published LMS or web output. We’re investigating and working to restore expected publishing behavior.

    • monitoring · Jul 21, 2026, 05:26 PM UTC

      Video files are appearing again in published LMS and web output. We're monitoring the fix to ensure the issue is fully resolved. If you published a course while this issue was active, republish it to ensure video files are included as expected.

    • monitoring · Jul 21, 2026, 05:43 PM UTC

      Video files are appearing again in published LMS and web output. We're monitoring the fix to ensure the issue is fully resolved. The issue affected customers from approximately 9:12 AM ET until 1:20 PM ET. If you published a course during that time, republish it to ensure video files are included as expected.

    • resolved · Jul 21, 2026, 06:41 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Articulate outage history

8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Articulate outage history →

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Outage history

Past 90 days · 13 incidents View full outage history →