Is Articulate down?

Some Articulate 360 actions aren't sending email notifications to users. We're investigating the issue and will share more details soon.

We’re continuing to investigate an incident involving Articulate 360 email notifications not being sent to users. We’ll share additional updates as we learn more.

We’re continuing to investigate an incident involving Articulate 360 email notifications not being sent to users. We’ll share additional updates as we learn more. The invitations are still available within the platform. If you’re affected, please go to manage.articulate.com/profile and accept the pending invitation. If you don’t have an Articulate ID, create one using the email address that received the invitation, here: https://id.articulate.com/register

We’ve identified an issue with a third-party provider that’s delaying many Articulate 360 emails, including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications. We’re working with the provider’s support team on a resolution and will share additional updates as we learn more. Team invitations are still available within the platform. If you’re affected, please go to https://manage.articulate.com/profile and accept the pending invitation. If you don’t have an Articulate ID, create one using the email address that received the invitation, here: https://id.articulate.com/register

We’ve identified an issue with a third-party provider that’s delaying many Articulate 360 emails, including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications. We’re continuing to work with the provider’s support team on a resolution and will share additional updates as we learn more. Team invitations are still available within the platform. If you’re affected, please go to https://manage.articulate.com/profile and accept the pending invitation. If you don’t have an Articulate ID, create one using the email address that received the invitation, here: https://id.articulate.com/register

We’ve identified an issue with a third-party provider that’s delaying many Articulate 360 emails, including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications. We’re continuing to work with the provider’s support team on a resolution and will share additional updates as we learn more. Team invitations are still available within the platform. If you’re affected, please go to https://manage.articulate.com/profile and accept the pending invitation. If you don’t have an Articulate ID, create one using the email address that received the invitation, here: https://id.articulate.com/register

Email functionality has resumed for Articulate 360, and we're continuing to monitor delivery while working with our email provider to address any remaining delayed notifications. Some emails -- including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications -- may still be delayed. In the meantime, if a recipient hasn't received their invitation, we encourage you to resend it through Account Management. If you're waiting on an invitation and haven't received it yet: - Accept your pending invitation directly at https://manage.articulate.com/profile - If you don't have an Articulate ID yet, create one using the email address that received the invitation: https://id.articulate.com/register We're sorry for the trouble and will share another update as we continue to monitor.

Some Articulate 360 emails are being delayed again, including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications. We're working with our email provider to restore delivery and will share another update as soon as we know more. Resending invitations won't help until delivery is restored, but pending invitations can still be accepted at https://manage.articulate.com/profile, and new Articulate IDs can be created with the invited email address at https://id.articulate.com/register.

We are continuing to work on a fix for this issue.

Email delivery has resumed for Articulate 360, and we're continuing to monitor while we work with our email provider on a longer-term resolution. Some emails sent during this incident may still arrive late. If a recipient hasn't received their invitation, you can now resend it through Account Management. If you're waiting on an invitation and haven't received it yet: - Accept your pending invitation directly at https://manage.articulate.com/profile - If you don't have an Articulate ID yet, create one using the email address that received the invitation: https://id.articulate.com/register We're sorry for the trouble and will share another update as we continue to monitor.

We are continuing to monitor for any further issues.

This incident has been resolved.

Our blog at blogs.articulate.com is temporarily unavailable while we apply a security patch. The rest of www.articulate.com remains operational. We'll bring the blog back online as soon as the work is complete and update this notice when we do. If you have questions, reach out at [email protected].

The security patch for our blog is complete. Both our website (www.articulate.com) and our blog (blogs.articulate.com) are now running the patched PHP release, and the blog is back online. Thanks for your patience.

This has been resolved. Our blog is back online, and the security patch is complete.

Customers purchasing through articulate.com who need to validate educational discount eligibility may experience delays during checkout. We're investigating the issue with our validation provider and working to restore normal processing as quickly as possible.

Our validation provider has updated us that this has been resolved.

We’re investigating an issue affecting order processing. Our team is working to restore normal processing. We’ll provide another update within 60 minutes.

Order processing has returned to normal. We’re monitoring to ensure it remains stable. We’ll provide another update within 60 minutes.

This incident has been resolved. Order processing and service activations were delayed. Normal processing has been restored and has remained stable. We apologize for any inconvenience this may have caused.

We've identified an issue affecting Rise 360 where some users may experience slowness and errors while working on their content. Our team is actively working on a fix.

A fix has been applied for this. If your course is still stuck on Duplicating, cancel the action and try again. Things should be back to normal, and we're continuing to monitor performance closely.

This incident has been resolved.