Zoom Outage History
Zoom is up right nowPingoru has recorded 188 incidents for Zoom: 188 in the last 12 months and 68 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 16 | 87 of 720 (12%) |
| May 2026 | 21 | 258 of 744 (35%) |
| June 2026 | 23 | 202 of 720 (28%) |
| July 2026 | 24 | 103 of 744 (14%) |
| August 2026 | 16 | 20 of 744 (3%) |
| September 2026 | 26 | 223 of 720 (31%) |
| October 2026 | 24 | 276 of 593 (47%) |
Incidents, newest first
Notice March 18, 2026 Service degradation affecting Zoom phone outbound calls to Australia and New Zealand impacting a subset of users. 10m Calling (Inbound/Outbound)
Started Mar 18, 2026, 04:43 AM UTC· resolved Mar 18, 2026, 04:53 AM UTC
- monitoring Mar 18, 2026, 04:43 AM UTC
Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affected services are fully restored.
- resolved Mar 18, 2026, 04:53 AM UTC
This incident has been resolved and the affected services have been restored.
Minor March 17, 2026 Service Degradation Affecting Zoom AIC and Zoom Virtual Agent in US region. 5h 38m Voice Agent, Chat Agent, Zoom AI, Zoom AI
Started Mar 17, 2026, 02:30 AM UTC· resolved Mar 17, 2026, 08:08 AM UTC
- investigating Mar 17, 2026, 02:30 AM UTC
We are currently investigating a service degradation affecting Zoom AIC and Zoom Virtual Agent in US region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Mar 17, 2026, 03:14 AM UTC
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
- investigating Mar 17, 2026, 03:54 AM UTC
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
- investigating Mar 17, 2026, 04:50 AM UTC
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
- identified Mar 17, 2026, 05:18 AM UTC
We have successfully identified the root cause affecting Zoom AIC and Zoom Virtual Agent in US region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Mar 17, 2026, 06:35 AM UTC
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
- monitoring Mar 17, 2026, 07:38 AM UTC
The service degradation affecting Zoom AIC and Zoom Virtual Agent in US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Mar 17, 2026, 08:08 AM UTC
This incident has been resolved and the affected services have been restored.
Minor March 13, 2026 Service Degradation Affecting Zoom Services in Saudi Arabia 27m Voice Agent, Chat Agent, Zoom Clips, File Transfers: File, Video, Pictures, Voice and 1 more
Started Mar 13, 2026, 05:13 PM UTC· resolved Mar 13, 2026, 05:41 PM UTC
- investigating Mar 13, 2026, 05:13 PM UTC
We are currently investigating a service degradation affecting any file related operations in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Mar 13, 2026, 05:23 PM UTC
We have successfully identified the root cause affecting Zoom Services in Saudi Arabia Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Mar 13, 2026, 05:32 PM UTC
The service degradation affecting Zoom Services in Saudi Arabia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Mar 13, 2026, 05:41 PM UTC
This incident has been resolved and the affected services have been restored.
Minor March 12, 2026 Service Degradation Affecting 3rd Party Integration with Zoom AI Companion. 1h 2m Integrations/Calendar/Plug-In/Add-In, Zoom AI
Started Mar 12, 2026, 03:10 PM UTC· resolved Mar 12, 2026, 04:13 PM UTC
- investigating Mar 12, 2026, 03:10 PM UTC
We are currently investigating a service degradation affecting 3rd party integration with Zoom AI Companion. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Mar 12, 2026, 03:59 PM UTC
We have successfully identified the root cause of service degradation affecting 3rd party integration with Zoom AI Companion. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Mar 12, 2026, 04:03 PM UTC
The service degradation affecting 3rd party integration with Zoom AI Companion has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Mar 12, 2026, 04:13 PM UTC
This incident has been resolved and the affected services have been restored.
Minor March 12, 2026 Issues Affecting Zoom Phone and Zoom Contact Center Inbound and Outbound SMS in Australia 3h SMS/MMS (Inbound/Outbound), SMS (Inbound/Outbound)
Started Mar 12, 2026, 01:14 AM UTC· resolved Mar 12, 2026, 04:14 AM UTC
- investigating Mar 12, 2026, 01:14 AM UTC
We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center Inbound and Outbound SMS in Australia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Mar 12, 2026, 01:53 AM UTC
We have identified the issue affecting inbound and outbound SMS delivery. We are working with our carrier to resolve the issue and will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Mar 12, 2026, 02:53 AM UTC
We continue to work with our carrier to resolve the issue and will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Mar 12, 2026, 03:58 AM UTC
Our underlying carrier partner has resolved the issue affecting inbound and outbound SMS delivery. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Mar 12, 2026, 04:14 AM UTC
This incident has been resolved and the affected services have been restored.
Notice March 9, 2026 A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region. 9m Calling (Inbound/Outbound), Voice (Inbound/Outbound)
Started Mar 09, 2026, 06:01 AM UTC· resolved Mar 09, 2026, 06:11 AM UTC
- monitoring Mar 09, 2026, 06:01 AM UTC
On 03/09/2026, Between 01:07 UTC - 01:49 UTC, A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region. Our vendor has resolved the issue and the affected services have been restored.
- resolved Mar 09, 2026, 06:11 AM UTC
This incident has been resolved and the affected services have been restored.
Minor March 5, 2026 Service Degradation for a Subset of Users Affecting the Offline Status in Zoom Rooms 1h 52m Zoom Rooms
Started Mar 05, 2026, 09:16 PM UTC· resolved Mar 05, 2026, 11:09 PM UTC
- investigating Mar 05, 2026, 09:16 PM UTC
We are currently investigating a service degradation for a subset of users that is only impacting the offline status for Zoom Rooms in the admin dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- monitoring Mar 05, 2026, 10:16 PM UTC
The service degradation with Offline status for Zoom Rooms in the admin dashboard has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
- resolved Mar 05, 2026, 11:09 PM UTC
This incident has been resolved.
Minor March 5, 2026 Issue where Zoom Rooms are not able to join Microsoft Teams Meetings. 17h 42m Zoom Rooms
Started Mar 05, 2026, 08:43 PM UTC· resolved Mar 06, 2026, 02:25 PM UTC
- investigating Mar 05, 2026, 08:43 PM UTC
We are currently investigating an issue where Zoom Rooms are not able to join Microsoft Teams Meetings Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Mar 05, 2026, 09:30 PM UTC
We have successfully identified the root cause where Zoom Rooms are not able to join Microsoft Teams Meetings. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Mar 05, 2026, 10:43 PM UTC
We are continuing to work on a fix for this issue and will provide updates as soon as there is more information to share.
- identified Mar 05, 2026, 11:43 PM UTC
We are continuing to work on a fix for this issue and will provide updates as soon as there is more information to share.
- identified Mar 06, 2026, 12:45 AM UTC
We are continuing to work on a fix for this issue and will provide updates as soon as there is more information to share.
- identified Mar 06, 2026, 01:48 AM UTC
We are continuing to work on a fix for this issue and will provide updates as soon as there is more information to share.
- identified Mar 06, 2026, 03:49 AM UTC
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
- identified Mar 06, 2026, 05:48 AM UTC
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
- identified Mar 06, 2026, 07:53 AM UTC
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
- identified Mar 06, 2026, 11:02 AM UTC
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
- monitoring Mar 06, 2026, 02:14 PM UTC
An issue where Zoom Rooms users are not able to join Microsoft Teams Meetings has been successfully resolved by our vendor. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Mar 06, 2026, 02:25 PM UTC
This incident has been resolved and the affected services have been restored.
Minor March 5, 2026 A subset of customers globally are observing messages being delayed for delivery. 1h 6m Chat Messaging: Peer To Peer Messaging, History, Channels, Mobile Push Notifications
Started Mar 05, 2026, 05:12 PM UTC· resolved Mar 05, 2026, 06:19 PM UTC
- investigating Mar 05, 2026, 05:12 PM UTC
A subset of customers globally are observing messages being delayed for delivery. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- monitoring Mar 05, 2026, 06:01 PM UTC
The issue affecting customers messages being delayed for delivery has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Mar 05, 2026, 06:19 PM UTC
This incident has been resolved.
Minor March 5, 2026 Service Degradation Affecting Zoom Billing and Payments Web Pages. 6h 3m Web Portal, Zoom Subscriptions
Started Mar 05, 2026, 02:42 PM UTC· resolved Mar 05, 2026, 08:45 PM UTC
- investigating Mar 05, 2026, 02:42 PM UTC
We are currently investigating a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Mar 05, 2026, 03:03 PM UTC
We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Mar 05, 2026, 05:56 PM UTC
We continue to identify a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Mar 05, 2026, 05:56 PM UTC
We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Mar 05, 2026, 08:13 PM UTC
We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions. We continue to work to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- monitoring Mar 05, 2026, 08:26 PM UTC
The service degradation affecting Zoom Billing and Payments web pages in all the regions has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Mar 05, 2026, 08:45 PM UTC
This incident has been resolved and the affected services have been restored.
Minor March 4, 2026 Service Degradation Affecting Zoom Meeting SDK 58m Marketplace
Started Mar 04, 2026, 04:41 PM UTC· resolved Mar 04, 2026, 05:40 PM UTC
- investigating Mar 04, 2026, 04:41 PM UTC
We are currently investigating a service degradation affecting subset of meeting SDK developers unable to authenticate. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- monitoring Mar 04, 2026, 05:25 PM UTC
The service degradation affecting subset of meeting SDK developers has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Mar 04, 2026, 05:40 PM UTC
This incident has been resolved and the affected services have been restored.
Notice March 3, 2026 Subset of users might have experienced a delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard. 44m Zoom Dashboard & Reporting, Voicemail/Recording/Call Log
Started Mar 03, 2026, 01:20 AM UTC· resolved Mar 03, 2026, 02:05 AM UTC
- monitoring Mar 03, 2026, 01:20 AM UTC
On 03/03/2026, Between 00:00 UTC to 00:30 UTC, Subset of users may have experienced issues with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard . This incident has been mitigated and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- monitoring Mar 03, 2026, 01:41 AM UTC
This incident has been resolved.
- resolved Mar 03, 2026, 02:05 AM UTC
This incident has been resolved.
Minor February 27, 2026 Service degradation affecting report generation on the Zoom Dashboard. 13h 34m Zoom Dashboard & Reporting
Started Feb 27, 2026, 03:52 AM UTC· resolved Feb 27, 2026, 05:26 PM UTC
- investigating Feb 27, 2026, 03:52 AM UTC
We are currently investigating a service degradation affecting generate or download report from Zoom Dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Feb 27, 2026, 04:08 AM UTC
We have successfully identified the root cause affecting generate or download report from Zoom Dashboard. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Feb 27, 2026, 05:02 AM UTC
We have successfully identified the root cause affecting generate or download report from Zoom Dashboard. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Feb 27, 2026, 07:48 AM UTC
We have successfully identified the root cause affecting generate or download report from Zoom Dashboard. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Feb 27, 2026, 11:39 AM UTC
We have successfully identified the root cause affecting generate or download report from Zoom Dashboard. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Feb 27, 2026, 03:38 PM UTC
We have successfully identified the root cause affecting generate or download report from Zoom Dashboard. Our team continues to work on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Feb 27, 2026, 04:07 PM UTC
The issue affecting generating and downloading report from Zoom Dashboard has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Feb 27, 2026, 05:26 PM UTC
This incident has been resolved and the affected services have been restored.
Minor February 26, 2026 A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation 1d Zoom Rooms, Mail, Marketplace, File Transfers: File, Video, Pictures, Voice and 5 more
Started Feb 26, 2026, 05:20 PM UTC· resolved Feb 27, 2026, 05:24 PM UTC
- investigating Feb 26, 2026, 05:20 PM UTC
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Feb 26, 2026, 05:28 PM UTC
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services Our team continue to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Feb 26, 2026, 06:17 PM UTC
We are continuing to investigate this issue.
- investigating Feb 26, 2026, 06:26 PM UTC
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Feb 26, 2026, 08:43 PM UTC
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes Our team continues to diligently work to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Feb 26, 2026, 10:04 PM UTC
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Feb 26, 2026, 11:54 PM UTC
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
- investigating Feb 27, 2026, 01:29 AM UTC
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
- investigating Feb 27, 2026, 03:41 AM UTC
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
- investigating Feb 27, 2026, 07:47 AM UTC
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
- investigating Feb 27, 2026, 11:35 AM UTC
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
- investigating Feb 27, 2026, 03:39 PM UTC
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
- monitoring Feb 27, 2026, 04:04 PM UTC
The issue that was causing search delays for customers across Zoom Docs, Zoom Hub, Zmail, File Service, Whiteboard Services, Zoom Marketplace, Shared Notes, Zoom Rooms, and Zoom Workspace Reservation has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Feb 27, 2026, 05:24 PM UTC
This incident has been resolved and the affected services have been restored.
Minor February 26, 2026 Service degradation with Hebrew offline transcription for ZRA and Zoom Phone 18h 1m Zoom Revenue Accelerator, Transcription
Started Feb 26, 2026, 04:20 PM UTC· resolved Feb 27, 2026, 10:22 AM UTC
- investigating Feb 26, 2026, 04:20 PM UTC
We are investigating the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- investigating Feb 26, 2026, 04:42 PM UTC
We are continuing to investigate this issue.
- identified Feb 26, 2026, 05:51 PM UTC
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
- identified Feb 26, 2026, 05:57 PM UTC
We continue to identify the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
- identified Feb 26, 2026, 07:22 PM UTC
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Feb 26, 2026, 09:43 PM UTC
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
- identified Feb 26, 2026, 11:52 PM UTC
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
- identified Feb 27, 2026, 01:35 AM UTC
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
- identified Feb 27, 2026, 03:35 AM UTC
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
- identified Feb 27, 2026, 05:35 AM UTC
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
- monitoring Feb 27, 2026, 08:02 AM UTC
The service degradation affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Feb 27, 2026, 10:22 AM UTC
This incident has been resolved and the affected services have been restored.
Notice February 25, 2026 Zoom Contact Center Service Degradation in the North America Region 9m Voice (Inbound/Outbound)
Started Feb 25, 2026, 07:09 PM UTC· resolved Feb 25, 2026, 07:19 PM UTC
- monitoring Feb 25, 2026, 07:09 PM UTC
On 2/25/2026 between 18:15 UTC to 18:35 UTC Zoom Contact Center experienced call drops in the North America region. The issue has been resolved and will continue to monitor. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Feb 25, 2026, 07:19 PM UTC
This incident has been resolved.
Minor February 25, 2026 Service Degradation with Zoom Virtual Agent. 5h 6m Voice Agent
Started Feb 25, 2026, 03:00 PM UTC· resolved Feb 25, 2026, 08:06 PM UTC
- investigating Feb 25, 2026, 03:00 PM UTC
We are currently investigating a service degradation affecting Zoom virtual agent. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Feb 25, 2026, 03:43 PM UTC
We have identified the issue affecting Zoom virtual agent. We are working with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Feb 25, 2026, 04:42 PM UTC
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Feb 25, 2026, 05:50 PM UTC
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Feb 25, 2026, 07:39 PM UTC
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Feb 25, 2026, 07:53 PM UTC
Our vendor has successfully resolved the issue affecting Zoom virtual agent. Our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
- resolved Feb 25, 2026, 08:06 PM UTC
This incident has been resolved and the affected services have been restored.
Minor February 20, 2026 Service Degradation Affecting Zoom Services in Sao Paulo 1h 31m Zoom Meetings, Calling (Inbound/Outbound), Zoom Conference Room Connector
Started Feb 20, 2026, 06:31 PM UTC· resolved Feb 20, 2026, 08:02 PM UTC
- investigating Feb 20, 2026, 06:31 PM UTC
We are currently investigating a service degradation affecting Zoom Services in Sao Paulo. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Feb 20, 2026, 06:36 PM UTC
We are currently investigating a service degradation affecting Zoom Services in Soa Paulo. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Feb 20, 2026, 07:10 PM UTC
We have successfully identified the root cause affecting Zoom Services in Sao Paulo. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Feb 20, 2026, 07:46 PM UTC
The service degradation affecting Zoom Services in Sao Paulo has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Feb 20, 2026, 08:02 PM UTC
This incident has been resolved and the affected services have been restored.
Minor February 16, 2026 Service Degradation Affecting AIC Web Search for a subset of users in US Region 38m Zoom AI
Started Feb 16, 2026, 10:02 PM UTC· resolved Feb 16, 2026, 10:41 PM UTC
- identified Feb 16, 2026, 10:02 PM UTC
We have identified an issue with our third party vendor which is affecting AIC Web Search for a subset of users in the US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Feb 16, 2026, 10:30 PM UTC
Our third party vendor has successfully resolved the issue which affected AIC Web Search for a subset of users in the US Region. We will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
- resolved Feb 16, 2026, 10:41 PM UTC
This incident has been resolved and the affected services have been restored.
Notice February 13, 2026 Service Degradation Affecting Zoom Virtual Agent for a Subset of users in North America 4m Voice Agent
Started Feb 13, 2026, 09:46 PM UTC· resolved Feb 13, 2026, 09:51 PM UTC
- monitoring Feb 13, 2026, 09:46 PM UTC
On 2/13/2026, between 14:32 UTC and 20:14 UTC we observed a service degradation that affected Zoom Virtual Agent in North America region which has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Feb 13, 2026, 09:51 PM UTC
This incident has been resolved.
Notice February 11, 2026 Service Degradation Affecting Zoom SMS Service in US and Canada Region 34m SMS/MMS (Inbound/Outbound), SMS/MMS (Inbound/Outbound), SMS (Send meeting invite via SMS)
Started Feb 11, 2026, 11:49 PM UTC· resolved Feb 12, 2026, 12:24 AM UTC
- monitoring Feb 11, 2026, 11:49 PM UTC
Between 02/11/2026 23:07 UTC and 23:15 UTC, a subset of users may have experienced issues with SMS Delivery from a subset of Twilio Long Codes to AT&T in US and Canada Region. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Feb 12, 2026, 12:24 AM UTC
This incident has been resolved and the affected services have been restored.
Notice February 10, 2026 Zoom.us was inaccessible for a subset of users in the Ohio region in North America 5m Download Center & Clients, Web Portal
Started Feb 10, 2026, 07:50 PM UTC· resolved Feb 10, 2026, 07:56 PM UTC
- monitoring Feb 10, 2026, 07:50 PM UTC
On 2/10/2026, between 15:13 UTC and 18:25 UTC on February 10, 2026, a subset of users routing through Cleveland, Ohio experienced connectivity errors caused by network timeouts. A fix has been implemented, and all traffic has returned to normal levels.
- resolved Feb 10, 2026, 07:56 PM UTC
This incident has been resolved
Minor February 10, 2026 Service degradation with clinical notes service. 5h 14m Clinical Notes
Started Feb 10, 2026, 01:53 PM UTC· resolved Feb 10, 2026, 07:08 PM UTC
- investigating Feb 10, 2026, 01:53 PM UTC
We are currently investigating a service degradation affecting Clinical notes impacting a subset of users.
- identified Feb 10, 2026, 02:07 PM UTC
We have identified the issue causing service degradation affecting Clinical Notes. We are working with the vendor and will provide updates as we have them.
- identified Feb 10, 2026, 03:07 PM UTC
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
- identified Feb 10, 2026, 04:07 PM UTC
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
- identified Feb 10, 2026, 05:12 PM UTC
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
- identified Feb 10, 2026, 06:12 PM UTC
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
- monitoring Feb 10, 2026, 06:56 PM UTC
The service degradation with Clinical Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Feb 10, 2026, 07:08 PM UTC
This incident has been resolved and the affected services have been restored.
Minor February 9, 2026 A subset of users are experiencing a glitch in sharing Zoom Docs via Zoom Meetings in USA, Canada and Singapore regions. 1h 52m Zoom Canvas
Started Feb 09, 2026, 10:58 AM UTC· resolved Feb 09, 2026, 12:50 PM UTC
- investigating Feb 09, 2026, 10:58 AM UTC
A subset of users are experiencing a glitch in sharing Zoom Docs via Zoom Meetings in USA, Canada and Singapore regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Feb 09, 2026, 11:13 AM UTC
We have successfully identified the root cause for a subset of users experiencing a glitch in sharing Zoom Docs via Zoom Meetings in USA, Canada and Singapore regions. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- resolved Feb 09, 2026, 12:50 PM UTC
After conducting a thorough investigation, We can confirm that all services are operating normally and no impact has been observed.
Notice February 5, 2026 A subset of users might have experienced an issue with Microsoft OneDrive for Organizations App. 21m Microsoft OneDrive for Organizations
Started Feb 05, 2026, 09:09 AM UTC· resolved Feb 05, 2026, 09:30 AM UTC
- monitoring Feb 05, 2026, 09:09 AM UTC
On 02/05/2026, Between 06:05 AM UTC to 08:30 AM UTC, Subset of users may have experienced issues with Microsoft OneDrive for Organizations App. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- monitoring Feb 05, 2026, 09:30 AM UTC
Our team will continue to monitor the situation closely and keep you informed of any further developments. Please note that Zoom Virtual Agent remained fully operational and was not impacted at any point during this event.
- resolved Feb 05, 2026, 09:30 AM UTC
This incident has been resolved.