Zoom incident
A subset of users are experiencing a glitch in sharing Zoom Docs via Zoom Meetings in USA, Canada and Singapore regions.
Zoom experienced a minor incident on February 9, 2026 affecting Zoom Docs, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 09, 2026, 10:58 AM UTC
A subset of users are experiencing a glitch in sharing Zoom Docs via Zoom Meetings in USA, Canada and Singapore regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Feb 09, 2026, 11:13 AM UTC
We have successfully identified the root cause for a subset of users experiencing a glitch in sharing Zoom Docs via Zoom Meetings in USA, Canada and Singapore regions. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- resolved Feb 09, 2026, 12:50 PM UTC
After conducting a thorough investigation, We can confirm that all services are operating normally and no impact has been observed.