Zoom incident

Service Degradation Affecting Zoom Billing and Payments Web Pages.

Minor Resolved View vendor source →

Zoom experienced a minor incident on March 5, 2026 affecting Web Portal and Zoom Subscriptions, lasting 6h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2026, 02:42 PM UTC
Resolved
Mar 05, 2026, 08:45 PM UTC
Duration
6h 3m
Detected by Pingoru
Mar 05, 2026, 02:42 PM UTC

Affected components

Web PortalZoom Subscriptions

Update timeline

  1. investigating Mar 05, 2026, 02:42 PM UTC

    We are currently investigating a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Mar 05, 2026, 03:03 PM UTC

    We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  3. identified Mar 05, 2026, 05:56 PM UTC

    We continue to identify a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  4. identified Mar 05, 2026, 05:56 PM UTC

    We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  5. identified Mar 05, 2026, 08:13 PM UTC

    We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions. We continue to work to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  6. monitoring Mar 05, 2026, 08:26 PM UTC

    The service degradation affecting Zoom Billing and Payments web pages in all the regions has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  7. resolved Mar 05, 2026, 08:45 PM UTC

    This incident has been resolved and the affected services have been restored.