Zoom incident
Service Degradation Affecting Zoom Services in Saudi Arabia
Zoom experienced a minor incident on March 13, 2026 affecting Voice Agent and Chat Agent and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 13, 2026, 05:13 PM UTC
We are currently investigating a service degradation affecting any file related operations in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Mar 13, 2026, 05:23 PM UTC
We have successfully identified the root cause affecting Zoom Services in Saudi Arabia Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Mar 13, 2026, 05:32 PM UTC
The service degradation affecting Zoom Services in Saudi Arabia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Mar 13, 2026, 05:41 PM UTC
This incident has been resolved and the affected services have been restored.