Zoom incident

Zoom Contact Center Service Degradation in the North America Region

Notice Resolved View vendor source →
Started
Feb 25, 2026, 07:09 PM UTC
Resolved
Feb 25, 2026, 07:19 PM UTC
Duration
9m
Detected by Pingoru
Feb 25, 2026, 07:09 PM UTC

Affected components

Voice (Inbound/Outbound)

Update timeline

  1. monitoring Feb 25, 2026, 07:09 PM UTC

    On 2/25/2026 between 18:15 UTC to 18:35 UTC Zoom Contact Center experienced call drops in the North America region. The issue has been resolved and will continue to monitor. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. resolved Feb 25, 2026, 07:19 PM UTC

    This incident has been resolved.

Looking to track Zoom downtime and outages?

Pingoru polls Zoom's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Zoom reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Zoom alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Zoom for free

5 free monitors · No credit card required