Zoom incident
Service Degradation Affecting AIC Web Search for a subset of users in US Region
Affected components
Update timeline
- identified Feb 16, 2026, 10:02 PM UTC
We have identified an issue with our third party vendor which is affecting AIC Web Search for a subset of users in the US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Feb 16, 2026, 10:30 PM UTC
Our third party vendor has successfully resolved the issue which affected AIC Web Search for a subset of users in the US Region. We will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
- resolved Feb 16, 2026, 10:41 PM UTC
This incident has been resolved and the affected services have been restored.
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