Zoom incident

Service Degradation Affecting Zoom SMS Service in US and Canada Region

Notice Resolved View vendor source →

Zoom experienced a notice incident on February 11, 2026 affecting SMS/MMS (Inbound/Outbound) and SMS/MMS (Inbound/Outbound) and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2026, 11:49 PM UTC
Resolved
Feb 12, 2026, 12:24 AM UTC
Duration
34m
Detected by Pingoru
Feb 11, 2026, 11:49 PM UTC

Affected components

SMS/MMS (Inbound/Outbound)SMS/MMS (Inbound/Outbound)SMS (Send meeting invite via SMS)

Update timeline

  1. monitoring Feb 11, 2026, 11:49 PM UTC

    Between 02/11/2026 23:07 UTC and 23:15 UTC, a subset of users may have experienced issues with SMS Delivery from a subset of Twilio Long Codes to AT&T in US and Canada Region. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. resolved Feb 12, 2026, 12:24 AM UTC

    This incident has been resolved and the affected services have been restored.