Zoom experienced a minor incident on February 10, 2026 affecting Clinical Notes, lasting 5h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 10, 2026, 01:53 PM UTC
We are currently investigating a service degradation affecting Clinical notes impacting a subset of users.
- identified Feb 10, 2026, 02:07 PM UTC
We have identified the issue causing service degradation affecting Clinical Notes. We are working with the vendor and will provide updates as we have them.
- identified Feb 10, 2026, 03:07 PM UTC
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
- identified Feb 10, 2026, 04:07 PM UTC
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
- identified Feb 10, 2026, 05:12 PM UTC
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
- identified Feb 10, 2026, 06:12 PM UTC
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
- monitoring Feb 10, 2026, 06:56 PM UTC
The service degradation with Clinical Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Feb 10, 2026, 07:08 PM UTC
This incident has been resolved and the affected services have been restored.