Zoom incident

Service Degradation Affecting Zoom Virtual Agent for a Subset of users in North America

Notice Resolved View vendor source →
Started
Feb 13, 2026, 09:46 PM UTC
Resolved
Feb 13, 2026, 09:51 PM UTC
Duration
4m
Detected by Pingoru
Feb 13, 2026, 09:46 PM UTC

Affected components

Voice Agent

Update timeline

  1. monitoring Feb 13, 2026, 09:46 PM UTC

    On 2/13/2026, between 14:32 UTC and 20:14 UTC we observed a service degradation that affected Zoom Virtual Agent in North America region which has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. resolved Feb 13, 2026, 09:51 PM UTC

    This incident has been resolved.

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