Zoom experienced a notice incident on February 13, 2026 affecting Voice Agent, lasting 4m. The incident has been resolved; the full update timeline is below.
Started
Feb 13, 2026, 09:46 PM UTC
Resolved
Feb 13, 2026, 09:51 PM UTC
Duration
4m
Detected by Pingoru
Feb 13, 2026, 09:46 PM UTC
Affected components
Voice Agent
Update timeline
monitoringFeb 13, 2026, 09:46 PM UTC
On 2/13/2026, between 14:32 UTC and 20:14 UTC we observed a service degradation that affected Zoom Virtual Agent in North America region which has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.