Zoom incident
A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region.
Zoom experienced a notice incident on March 9, 2026 affecting Calling (Inbound/Outbound) and Voice (Inbound/Outbound), lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Calling (Inbound/Outbound)Voice (Inbound/Outbound)
Update timeline
- monitoring Mar 09, 2026, 06:01 AM UTC
On 03/09/2026, Between 01:07 UTC - 01:49 UTC, A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region. Our vendor has resolved the issue and the affected services have been restored.
- resolved Mar 09, 2026, 06:11 AM UTC
This incident has been resolved and the affected services have been restored.