Zoom incident

Zoom.us was inaccessible for a subset of users in the Ohio region in North America

Notice Resolved View vendor source →

Zoom experienced a notice incident on February 10, 2026 affecting Download Center & Clients and Web Portal, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2026, 07:50 PM UTC
Resolved
Feb 10, 2026, 07:56 PM UTC
Duration
5m
Detected by Pingoru
Feb 10, 2026, 07:50 PM UTC

Affected components

Download Center & ClientsWeb Portal

Update timeline

  1. monitoring Feb 10, 2026, 07:50 PM UTC

    On 2/10/2026, between 15:13 UTC and 18:25 UTC on February 10, 2026, a subset of users routing through Cleveland, Ohio experienced connectivity errors caused by network timeouts. A fix has been implemented, and all traffic has returned to normal levels.

  2. resolved Feb 10, 2026, 07:56 PM UTC

    This incident has been resolved