Zoom Outage History
Zoom is up right nowPingoru has recorded 188 incidents for Zoom: 188 in the last 12 months and 68 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 16 | 87 of 720 (12%) |
| May 2026 | 21 | 258 of 744 (35%) |
| June 2026 | 23 | 202 of 720 (28%) |
| July 2026 | 24 | 103 of 744 (14%) |
| August 2026 | 16 | 20 of 744 (3%) |
| September 2026 | 26 | 223 of 720 (31%) |
| October 2026 | 24 | 276 of 591 (47%) |
Incidents, newest first
Minor June 11, 2026 Service degradation affecting Learning Center Webpages 34m Zoom Learning Center
Started Jun 11, 2026, 01:17 PM UTC· resolved Jun 11, 2026, 01:52 PM UTC
- identified Jun 11, 2026, 01:17 PM UTC
We are currently investigating a service degradation affecting users from accessing Learning Center webpages. Our team is actively working with the vendor to resolve the issue. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- monitoring Jun 11, 2026, 01:39 PM UTC
The issue preventing users from accessing Learning Center Webpages has been resolved by the vendor. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jun 11, 2026, 01:52 PM UTC
This incident has been resolved and the affected service have been restored.
Minor June 11, 2026 Service Degradation Affecting Zoom Meeting Recordings in Australia and Japan 1h 12m Recording
Started Jun 11, 2026, 09:23 AM UTC· resolved Jun 11, 2026, 10:35 AM UTC
- investigating Jun 11, 2026, 09:23 AM UTC
We are seeing a subset of users can’t start Zoom Recording in Australia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Jun 11, 2026, 09:43 AM UTC
We have successfully identified the root cause affecting Zoom Meeting Recordings in Australia and Japan. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Jun 11, 2026, 10:08 AM UTC
The service degradation affecting Zoom Meeting Recordings in Australia and Japan has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jun 11, 2026, 10:35 AM UTC
This incident has been resolved and the affected services have been restored.
Minor June 8, 2026 A Subset of users experiencing Issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region 48m Calling (Inbound/Outbound), Voice (Inbound/Outbound)
Started Jun 08, 2026, 08:06 AM UTC· resolved Jun 08, 2026, 08:55 AM UTC
- investigating Jun 08, 2026, 08:06 AM UTC
We are currently investigating an issue related to our carrier which is affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Jun 08, 2026, 08:28 AM UTC
We have identified the root cause affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. We are working with our carrier partner on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Jun 08, 2026, 08:41 AM UTC
Our carrier partner has resolved the issue where a subset of users experiencing issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jun 08, 2026, 08:55 AM UTC
This incident has been resolved.
Notice June 5, 2026 A small subset of ZCC customers may have experienced inbound call failures in Unites States 10m Zoom Contact Center, Voice (Inbound/Outbound)
Started Jun 05, 2026, 04:36 AM UTC· resolved Jun 05, 2026, 04:46 AM UTC
- monitoring Jun 05, 2026, 04:36 AM UTC
On 06/04/2026, Between 01:28 UTC to 03:23 UTC, Users may have experienced inbound call failures in Unites States. This incident has been resolved and the affected services have been restored.
- resolved Jun 05, 2026, 04:46 AM UTC
This incident has been resolved.
Minor June 4, 2026 Service Degradation Affecting Slides and Sheets 55m Zoom Hub
Started Jun 04, 2026, 01:12 AM UTC· resolved Jun 04, 2026, 02:08 AM UTC
- investigating Jun 04, 2026, 01:12 AM UTC
We are currently investigating a service degradation with Slides and Sheets Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Jun 04, 2026, 01:43 AM UTC
We have identified the service degradation affecting Slides and Sheets. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Jun 04, 2026, 01:44 AM UTC
The issue affecting Slides and Sheets has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jun 04, 2026, 02:08 AM UTC
This incident has been resolved and the affected services have been restored.
Minor June 2, 2026 Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat. 2d 7h Zoom Chat
Started Jun 02, 2026, 06:58 PM UTC· resolved Jun 05, 2026, 02:44 AM UTC
- investigating May 26, 2026, 06:22 PM UTC
We are currently investigating a service degradation with Giphy. Users may be unable to search or send GIFs In Zoom Chat and Zoom In-Meeting Chat. We appreciate your patience as we work to resolve this issue.
- identified May 26, 2026, 06:25 PM UTC
We have successfully identified the root cause affecting Giphy In Zoom Chat and Zoom In-Meeting Chat. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 26, 2026, 11:08 PM UTC
Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 27, 2026, 02:06 AM UTC
Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 27, 2026, 03:29 AM UTC
We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.
- identified May 27, 2026, 05:38 AM UTC
Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.
- identified May 27, 2026, 09:42 AM UTC
We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.
- monitoring May 27, 2026, 01:08 PM UTC
The issue affecting Giphy in Zoom Chat and Zoom In-Meeting Chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- identified May 27, 2026, 04:50 PM UTC
We are still investigating the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.
- identified May 27, 2026, 11:38 PM UTC
We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.
- identified May 28, 2026, 11:39 AM UTC
We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.
- identified May 28, 2026, 11:30 PM UTC
We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.
- identified May 29, 2026, 01:13 AM UTC
We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend. We will provide updates as more information becomes available. Thank you for your patience.
- identified May 29, 2026, 04:00 PM UTC
We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend. We will provide updates as more information becomes available. Thank you for your patience.
- identified May 30, 2026, 04:00 AM UTC
We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend. We will provide updates as more information becomes available. Thank you for your patience.
- identified May 30, 2026, 04:00 PM UTC
We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend. We will provide updates as more information becomes available. Thank you for your patience.
- identified May 31, 2026, 02:35 AM UTC
GIFs have been re-enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available. Thank you for your patience.
- identified Jun 01, 2026, 02:44 AM UTC
GIFs remains enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available.
- monitoring Jun 01, 2026, 02:04 PM UTC
GIFs remain enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). Users may need to re-login to use GIFs. We will provide updates as more information becomes available.
- monitoring Jun 02, 2026, 06:58 PM UTC
GIFs are re-enabled for clients on versions below 7.0.0 and above 7.0.4, but users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) can upgrade to 7.0.5 to send GIFs.
- resolved Jun 05, 2026, 02:44 AM UTC
This incident has been resolved and GIF functionality has been restored for client versions below 7.0.0 and above 7.0.4. Users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) should refer to the support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0086088
Notice June 1, 2026 Intermittent Service Degradation Affecting submitting inquiries through our Contact Sales pages 57m Zoom Website
Started Jun 01, 2026, 03:50 PM UTC· resolved Jun 01, 2026, 04:47 PM UTC
- monitoring Jun 01, 2026, 03:50 PM UTC
On 1 June 2026, between 11:00 and 14:50 UTC, a subset of customers experienced intermittent issues submitting inquiries through our Contact Sales pages. The issue has been resolved, and all services are operating normally. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jun 01, 2026, 04:47 PM UTC
This incident has been resolved and the affected services have been restored.
Minor May 29, 2026 Service Degradation Affecting Zoom Support Website 1h 23m Knowledge Base, Ticketing
Started May 29, 2026, 05:28 PM UTC· resolved May 29, 2026, 06:52 PM UTC
- investigating May 29, 2026, 05:28 PM UTC
We are currently investigating a service degradation affecting Zoom Support Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. We appreciate your patience as we work to resolve this issue.
- monitoring May 29, 2026, 05:47 PM UTC
A service degradation affecting Zoom Support Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved May 29, 2026, 06:52 PM UTC
This incident has been resolved and the affected services have been restored.
Notice May 29, 2026 Service Degradation with Live Transcription and Call Summary in the Australia Region 10m Live Transcription, Closed Captioning, Live Transcription, Transcription
Started May 29, 2026, 01:30 AM UTC· resolved May 29, 2026, 01:41 AM UTC
- monitoring May 29, 2026, 01:30 AM UTC
On 5/29/2026 between 00:04 UTC and 00:41 UTC Live Transcription and Call Summary in the Australia region was degraded for a subset of users. The issue has been resolved and service has been restored.
- resolved May 29, 2026, 01:41 AM UTC
This incident has been resolved
Notice May 28, 2026 Service Degradation Affecting Zoom AI Companion in United States 3h 25m Zoom AI, Zoom AI
Started May 28, 2026, 04:00 PM UTC· resolved May 28, 2026, 07:25 PM UTC
- monitoring May 28, 2026, 04:00 PM UTC
On May 28, 2026, between 14:59 - 15:24 UTC, a subset of users may have experienced issues with Zoom AI Companion. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- monitoring May 28, 2026, 04:49 PM UTC
Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved May 28, 2026, 07:25 PM UTC
This incident has been resolved and the affected services have been restored.
Minor May 27, 2026 Service Degradation Affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent's Chat and Voice AI Engagements. 4h 55m Voice Agent, Chat Agent, Zoom AIC
Started May 27, 2026, 03:33 PM UTC· resolved May 27, 2026, 08:28 PM UTC
- investigating May 27, 2026, 03:33 PM UTC
We are currently investigating a service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified May 27, 2026, 03:35 PM UTC
We have successfully identified the root cause of a service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring May 27, 2026, 04:15 PM UTC
A service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved May 27, 2026, 08:28 PM UTC
This incident has been resolved.
Minor May 25, 2026 Service Degradation Affected Zoom Revenue Accelerator's Outbound Calls in Japan Region. 12m Zoom Revenue Accelerator
Started May 25, 2026, 10:59 AM UTC· resolved May 25, 2026, 11:12 AM UTC
- monitoring May 25, 2026, 10:59 AM UTC
On 05/25/2026, Between 07:39 UTC and 10:19 UTC, Users may have experienced issues with Zoom Revenue Accelerator's Outbound Calls in Japan Region. This incident has been resolved and the affected services have been restored.
- resolved May 25, 2026, 11:12 AM UTC
This incident has been resolved and the affected services have been restored.
Minor May 25, 2026 Service Degradation Affecting Translations and Transcriptions of Zoom Rooms in Japan Region. 46m Zoom Rooms, Translation, Transcription
Started May 25, 2026, 10:51 AM UTC· resolved May 25, 2026, 11:37 AM UTC
- investigating May 25, 2026, 10:51 AM UTC
We are currently investigating a service degradation affecting Translation and Transcriptions of Zoom Rooms in Japan region. A subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified May 25, 2026, 10:52 AM UTC
We have identified the service degradation affecting Translation and Transcriptions of Zoom Rooms in Japan region. A subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- monitoring May 25, 2026, 11:21 AM UTC
We have successfully resolved a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts were affected. We will continue to monitor the situation closely and keep you informed of any further developments.
- resolved May 25, 2026, 11:37 AM UTC
This incident has been resolved and the affected services have been restored.
Minor May 22, 2026 Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region 8h 43m User Profiles and Presence
Started May 22, 2026, 07:31 PM UTC· resolved May 23, 2026, 04:15 AM UTC
- investigating May 22, 2026, 07:31 PM UTC
We are currently investigating a service degradation with presence interoperability feature for a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified May 22, 2026, 07:34 PM UTC
We have successfully identified the root cause affecting presence interoperability feature for a subset of users in North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 22, 2026, 10:06 PM UTC
We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue.
- identified May 23, 2026, 12:12 AM UTC
We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue.
- identified May 23, 2026, 02:12 AM UTC
We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue.
- monitoring May 23, 2026, 04:04 AM UTC
The issue affecting the presence interoperability feature for a subset of users in the North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved May 23, 2026, 04:15 AM UTC
This incident has been resolved and the affected services have been restored.
Notice May 21, 2026 Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region. 12m Voice (Inbound/Outbound)
Started May 21, 2026, 04:40 PM UTC· resolved May 21, 2026, 04:52 PM UTC
- monitoring May 21, 2026, 04:40 PM UTC
On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced call drop issues with inbound and outbound calls with Zoom Contact Center in North America region. This incident has been resolved and the affected services have been restored.
- resolved May 21, 2026, 04:52 PM UTC
This incident has been resolved and the affected services have been restored.
Minor May 21, 2026 Service Degradation Affecting Zoom Contact Center SMS in US Region 10m SMS/MMS (Inbound/Outbound)
Started May 21, 2026, 08:38 AM UTC· resolved May 21, 2026, 08:49 AM UTC
- monitoring May 21, 2026, 08:38 AM UTC
On 05/21/2025, Between 04:30 UTC to 06:45 UTC, a small number of SMS engagements might have experienced issues with Zoom Contact Center in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved May 21, 2026, 08:49 AM UTC
This incident has been resolved and the affected services have been restored.
Minor May 20, 2026 Service Degradation affecting multiple Services in the North America region 1h 12m Marketplace, Chatbot, 3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta), Zoom Canvas and 4 more
Started May 20, 2026, 08:33 PM UTC· resolved May 20, 2026, 09:45 PM UTC
- investigating May 20, 2026, 08:33 PM UTC
We are currently investigating a service degradation with multiple services in the North America region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating May 20, 2026, 08:42 PM UTC
We are continuing to investigate this issue.
- identified May 20, 2026, 08:54 PM UTC
We have successfully identified the root cause affecting multiple services in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- investigating May 20, 2026, 08:58 PM UTC
We are continuing to investigate this issue.
- investigating May 20, 2026, 09:00 PM UTC
We are continuing to investigate this issue.
- investigating May 20, 2026, 09:01 PM UTC
We are continuing to investigate this issue.
- identified May 20, 2026, 09:06 PM UTC
We have successfully identified the root cause affecting multiple services in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 20, 2026, 09:13 PM UTC
We have successfully identified the root cause affecting multiple services in the North America region. Several services have restored and we are actively investigating restoration for the remaining services. Thank you for your patience.
- monitoring May 20, 2026, 09:22 PM UTC
We have successfully restored all affected services. We apologies for the service interruption and will be monitoring closely.
- resolved May 20, 2026, 09:45 PM UTC
This incident has been resolved and the affected services have been restored.
Minor May 19, 2026 Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions. 3d 19h SMS/MMS (Inbound/Outbound), SMS/MMS (Inbound/Outbound)
Started May 19, 2026, 04:03 AM UTC· resolved May 22, 2026, 11:27 PM UTC
- investigating May 19, 2026, 03:56 AM UTC
We are currently investigating an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified May 19, 2026, 04:03 AM UTC
We have successfully identified the root cause of an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified May 19, 2026, 06:03 AM UTC
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 19, 2026, 08:05 AM UTC
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 19, 2026, 12:07 PM UTC
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 20, 2026, 01:37 AM UTC
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 20, 2026, 05:31 AM UTC
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 20, 2026, 11:32 AM UTC
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 20, 2026, 05:33 PM UTC
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 21, 2026, 12:01 AM UTC
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 21, 2026, 06:05 AM UTC
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 21, 2026, 06:00 PM UTC
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 22, 2026, 06:07 AM UTC
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made.
- identified May 22, 2026, 10:19 PM UTC
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
- resolved May 22, 2026, 11:27 PM UTC
This incident has been resolved.
Minor May 18, 2026 Service Degradation Affecting Web Zoom Mail and Web Calendar Services. 5d 6h Calendar, Mail
Started May 18, 2026, 06:08 PM UTC· resolved May 24, 2026, 12:08 AM UTC
- investigating May 18, 2026, 06:08 PM UTC
We are currently investigating a service degradation with Web Zoom Mail and Web Calendar Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating May 19, 2026, 12:39 AM UTC
The investigation into the service degradation with a subset of users in Web Mail and Calendar is ongoing. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified May 19, 2026, 02:54 AM UTC
We have successfully identified the root cause for the service degradation affecting Web Zoom Mail and Web Calendar Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 19, 2026, 10:55 AM UTC
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 19, 2026, 07:04 PM UTC
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 20, 2026, 03:11 AM UTC
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 20, 2026, 11:38 AM UTC
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 20, 2026, 09:05 PM UTC
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 21, 2026, 04:59 AM UTC
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 21, 2026, 04:59 PM UTC
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 22, 2026, 05:42 AM UTC
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring May 22, 2026, 06:09 AM UTC
The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- monitoring May 23, 2026, 07:10 AM UTC
The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved May 24, 2026, 12:08 AM UTC
This incident has been resolved and the affected services have been restored.
Minor May 16, 2026 Service Degradation Affecting Zoom Mail, Scheduler and Calendar Services. 1h 39m Calendar, Mail, Zoom Scheduler
Started May 16, 2026, 02:24 PM UTC· resolved May 16, 2026, 04:03 PM UTC
- investigating May 16, 2026, 02:24 PM UTC
We are currently investigating a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified May 16, 2026, 02:28 PM UTC
We have successfully identified the root cause of a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring May 16, 2026, 03:52 PM UTC
A service degradation affecting Zoom Mail, Scheduler and Calendar services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved May 16, 2026, 04:03 PM UTC
This incident has been resolved and the affected services have been restored.
Notice May 16, 2026 Users may have experienced intermittent issues with accessing the zoom.com homepage. 16m Zoom Website
Started May 16, 2026, 07:46 AM UTC· resolved May 16, 2026, 08:02 AM UTC
- monitoring May 16, 2026, 07:46 AM UTC
On 05/16/2026, Between 06:55 UTC to 07:38 UTC, Users may have experienced intermittent issues with accessing the zoom.com homepage. This incident has been resolved and the affected services have been restored.
- resolved May 16, 2026, 08:02 AM UTC
This incident has been resolved and the affected services have been restored.
Minor May 12, 2026 Service Degradation Affecting a Subset of Users in Web Mail and Calendar 4d 9h Calendar, Mail
Started May 12, 2026, 11:01 PM UTC· resolved May 17, 2026, 08:39 AM UTC
- investigating May 12, 2026, 11:01 PM UTC
We are currently investigating a service degradation with a subset of users in Web Mail and Calendar. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified May 13, 2026, 12:53 AM UTC
We have successfully identified the root cause affecting a subset of users in Web Mail and Calendar. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified May 13, 2026, 01:54 AM UTC
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified May 13, 2026, 02:54 AM UTC
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified May 13, 2026, 03:54 AM UTC
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified May 13, 2026, 05:02 AM UTC
We have fixed the issue where a subset of users may have experienced issues with Web calendar. We continue to work on the fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified May 13, 2026, 09:18 AM UTC
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified May 13, 2026, 05:56 PM UTC
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified May 14, 2026, 02:55 AM UTC
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified May 14, 2026, 10:54 AM UTC
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified May 14, 2026, 07:00 PM UTC
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified May 15, 2026, 03:08 AM UTC
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified May 15, 2026, 11:58 AM UTC
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified May 15, 2026, 10:59 PM UTC
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified May 16, 2026, 07:04 AM UTC
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified May 16, 2026, 03:03 PM UTC
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified May 16, 2026, 11:03 PM UTC
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified May 17, 2026, 07:00 AM UTC
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- monitoring May 17, 2026, 08:27 AM UTC
The service degradation affecting Web mail has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved May 17, 2026, 08:39 AM UTC
This incident has been resolved and the affected services have been restored.
Minor May 11, 2026 Service Degradation Affecting Inbound and Outbound SMS Messages for a Subset of users in Australia 1h 29m Zoom Contact Center, SMS/MMS (Inbound/Outbound), SMS (Inbound/Outbound)
Started May 11, 2026, 11:19 PM UTC· resolved May 12, 2026, 12:48 AM UTC
- investigating May 11, 2026, 11:19 PM UTC
We are currently investigating a service degradation with inbound and outbound SMS messages affecting a subset of users in Australia . Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified May 11, 2026, 11:44 PM UTC
We have successfully identified the root cause affecting inbound and outbound SMS messages affecting a subset of users in Australia. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring May 12, 2026, 12:24 AM UTC
The service degradation with inbound and outbound SMS messages affecting a subset of users in Australia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved May 12, 2026, 12:48 AM UTC
The service degradation with inbound and outbound SMS messages affecting a subset of users in Australia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Minor May 9, 2026 Service Degradation Affecting Zoom Healthcare Integration in North America Region. 10h 16m Integrations/Calendar/Plug-In/Add-In
Started May 09, 2026, 10:36 AM UTC· resolved May 09, 2026, 08:53 PM UTC
- investigating May 09, 2026, 10:36 AM UTC
We are currently investigating a service degradation affecting users' ability to create and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating May 09, 2026, 11:37 AM UTC
We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating May 09, 2026, 01:13 PM UTC
We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified May 09, 2026, 02:46 PM UTC
We have successfully identified the root cause affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring May 09, 2026, 02:53 PM UTC
The issue affecting users' ability to schedule and list medical appointments in North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved May 09, 2026, 08:53 PM UTC
This incident has been resolved.
Minor May 8, 2026 Service Degradation Affecting Zoom Doc Services in United States 1h 42m Zoom Canvas
Started May 08, 2026, 02:47 PM UTC· resolved May 08, 2026, 04:29 PM UTC
- investigating May 08, 2026, 02:47 PM UTC
We are currently investigating a service degradation affecting Zoom Doc Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified May 08, 2026, 03:44 PM UTC
We have successfully identified the root cause affecting Zoom Doc Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring May 08, 2026, 04:07 PM UTC
The service degradation affecting Zoom Doc Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved May 08, 2026, 04:29 PM UTC
This incident has been resolved and the affected services have been restored.