Zoom incident

Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.

Notice Resolved View vendor source →

Zoom experienced a notice incident on May 21, 2026 affecting Voice (Inbound/Outbound), lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 04:40 PM UTC
Resolved
May 21, 2026, 04:52 PM UTC
Duration
12m
Detected by Pingoru
May 21, 2026, 04:40 PM UTC

Affected components

Voice (Inbound/Outbound)

Update timeline

  1. monitoring May 21, 2026, 04:40 PM UTC

    On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced call drop issues with inbound and outbound calls with Zoom Contact Center in North America region. This incident has been resolved and the affected services have been restored.

  2. resolved May 21, 2026, 04:52 PM UTC

    This incident has been resolved and the affected services have been restored.