Zoom incident

Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region

Minor Ongoing View vendor source →

Zoom is currently experiencing a minor incident affecting User Profiles and Presence, which began 2h ago. The vendor's full update timeline is below.

Started
May 22, 2026, 07:31 PM UTC
Resolved
Ongoing
Duration
● 1h 50m
Detected by Pingoru
May 22, 2026, 07:31 PM UTC

Affected components

User Profiles and Presence

Update timeline

  1. investigating May 22, 2026, 07:31 PM UTC

    We are currently investigating a service degradation with presence interoperability feature for a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified May 22, 2026, 07:34 PM UTC

    We have successfully identified the root cause affecting presence interoperability feature for a subset of users in North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.