Zoom incident
Service Degradation Affecting Zoom Doc Services in United States
Zoom experienced a minor incident on May 8, 2026 affecting Zoom Docs, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 08, 2026, 02:47 PM UTC
We are currently investigating a service degradation affecting Zoom Doc Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified May 08, 2026, 03:44 PM UTC
We have successfully identified the root cause affecting Zoom Doc Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring May 08, 2026, 04:07 PM UTC
The service degradation affecting Zoom Doc Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved May 08, 2026, 04:29 PM UTC
This incident has been resolved and the affected services have been restored.